Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer - TMC/Children's (Nights)

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Aug 01, 2025

Possession of a valid driver’s license (if from out of state), must obtain a Texas Driver’s license within 90 days of employment.

Procurement Data Analyst (Experienced)

Company: BOEING

Location: Dallas, TX

Posted Aug 01, 2025

Skill and ability to collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.

Technical Customer Success Manager - webMethods iPaaS

Company: IBM

Location: Dallas, TX

Posted Aug 01, 2025

Your primary responsibilities will include: Understanding Client's Challenges and Building Trust: Understand clients' primary challenges and establish yourself…

Cyber Security Analyst

Company: Acara Solutions

Location: San Antonio, TX

Posted Aug 01, 2025

Minimum 3 years of experience with using security event correlation tools (SIEM). With a legacy of experience in various industries worldwide, we partner with…

Seasonal Gate Guard

Company: American Pool

Location: Houston, TX

Posted Aug 01, 2025

Taking attendance for swim classes. Help maintain the pool area. No Experience Necessary - We hire starting at 15 Years Old! Full-Time (30-40 Hours per Week).

Refrigeration Technician

Company: Salem Leasing

Location: Houston, TX

Posted Aug 01, 2025

Must have own hand tools. Good driving record and proven work history. Plan work procedures, using charts, technical manuals, and experience.

AWS Cloud Engineer

Company: Maximus

Location: San Antonio, TX

Posted Aug 01, 2025

1+ years of relevant experience and a Bachelor's degree in a related field. 5 years of experience in this field may be substituted in lieu of the degree…

Elementary ELA and Social Studies Teacher (Full-Time)- Immediate hiring

Company: Accredited Private PK-12 School in Austin

Location: Austin, TX

Posted Aug 01, 2025

Minimum of a bachelor's degree in education or related field. Candidates working on this certificate and looking for a position to fulfill their teaching…

Quantitative Business Analyst - Strategic Data Solutions

Company: Apple

Location: Austin, TX

Posted Aug 01, 2025

BS / MS in technical field (math, statistics, engineering, computer science, analytics, or similar) preferred. Competent with SQL, big data systems and tools.

Marketing Manager

Company: Prime Controls

Location: Lewisville, TX

Posted Aug 01, 2025

Experience in B2B or industrial marketing (systems integration, engineering, or construction industry experience is a plus). 401(k) with company match.

Sales Associate - Austin

Company: The Connor Group

Location: Austin, TX

Posted Aug 01, 2025

As a leasing/sales consultant, you will be the face of the property and responsible for building relationships to drive sales and increase retention.

Technical Customer Success Manager - webMethods iPaaS

Company: IBM

Location: Austin, TX

Posted Aug 01, 2025

Your primary responsibilities will include: Understanding Client's Challenges and Building Trust: Understand clients' primary challenges and establish yourself…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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