Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CRM Manager

Company: Pneumatic and Hydraulic Co.

Location: Houston, TX

Posted Aug 01, 2025

As our CRM Specialist, you will play a key role in driving enterprise-wide adoption and optimization of our CRM platform-HubSpot-across sales, service, and…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Hollywood Park, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Edge AI Development Engineer/Researcher

Company: Acara Solutions

Location: Austin, TX

Posted Aug 01, 2025

Identify, refine, and/or develop sophisticated ML and DL models for deployment on highly constrained environments. Experience with embedded C/C++ environments.

Manager of External Communications

Company: KIPP Texas Public Schools

Location: San Antonio, TX

Posted Aug 01, 2025

Provide campus-level resources, training, and best practices for managing campus social media pages by creating and distributing a monthly social media…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: San Antonio, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Contingent Labor Program Manager

Company: Acara Solutions

Location: San Antonio, TX

Posted Aug 01, 2025

A valid driver's license and clean driving record are required. Track fulfillment progress and evaluate supplier performance against service level agreements (…

Manager of External Communications

Company: KIPP Texas Public Schools

Location: Houston, TX

Posted Aug 01, 2025

Provide campus-level resources, training, and best practices for managing campus social media pages by creating and distributing a monthly social media…

CDL A Team Owner Operator | Power Only

Company: AJG Transport

Location: San Antonio, TX

Posted Aug 01, 2025

LoadStop Portal: See your weekly pay, check-ins, miles, and gross live. Power-Only Trailer Access (No forced trailer rent-ups). Tractor model 2020 or newer.

AT&T Sales Team Member

Company: NSI Telecommunications, Inc.

Location: Round Rock, TX

Posted Aug 01, 2025

Bachelor’s Degree in marketing, business, entrepreneurship, or a related field is preferred but not required. Maintain accurate records by meticulously entering…

Precision Welder

Company: Queue Labor

Location: Irving, TX

Posted Aug 01, 2025

Operate tools and welding equipment with precision, including under magnification when needed. Familiarity with *precision welding in fabrication or…

Unarmed Logistics Security Officer - Coppell, TX - PT Weekend Overnight

Company: Colonial Security Services

Location: Coppell, TX

Posted Aug 01, 2025

Verify the identity of drivers and visitors entering the premises. Provide excellent customer service to drivers and visitors while upholding security standards…

Electrician

Company: Queue Labor

Location: Irving, TX

Posted Aug 01, 2025

Must have your own *hand tools* and *PPE*. Read and work from *blueprints and electrical schematics*. Install and wire *electrical panels*.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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