Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Patrol Officer - Driving Position- Must Have Clean TEXAS Driving Record $1,000 Sign On Bonus*

Company: GuardTexas

Location: Austin, TX

Posted Aug 01, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. We have been committed to serving the great state…

Public Works Laborer - Parks Custodial

Company: CITY OF WACO, TEXAS

Location: Austin, TX

Posted Aug 01, 2025

The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and…

Progressive Roofing - Roofing Estimator - Dallas, TX

Company: Progressive Roofing

Location: Duncanville, TX

Posted Aug 01, 2025

Maintain a positive rapport with property and facilities managers, general contractors, and manufacturer’s representatives. Company paid short-term disability.

Project Manager, Growth & Innovation

Company: Amazon

Location: Austin, TX

Posted Aug 01, 2025

Reporting to the Executive Leader, the Project Manager will be responsible for supporting a small team that works cross-functionally with stakeholders…

Marketing Coordinator

Company: DRG Concepts

Location: Dallas, TX

Posted Aug 01, 2025

The ability to inspire, motivate and demonstrate excellent guest/associate skills and the value of the guest/associate. Maintain boards for assigned concept.

Culinary Director

Company: Luby's Culinary Services

Location: Dallas, TX

Posted Aug 01, 2025

Must have independent, reliable transportation and a valid driver’s license. They manage, coach, develop, and lead a team. Good analytical and planning skills.

Maintenance Technician (Mechanical & Electrical) - Night Shift

Company: Arlon Graphics

Location: San Antonio, TX

Posted Aug 01, 2025

Troubleshoot and repair motors, mechanical circuits, and all mechanical and electrical systems Building repairs. Welding includes arc, stick, tig and mig.

Bilingual Machine operator

Company: XL Pro Staffing and Consulting

Location: Dallas, TX

Posted Aug 01, 2025

Basic understanding of mechanical, electrical, and hydraulic systems. Troubleshoot minor mechanical issues to avoid delays. Must be able to lift up to 50 lbs.

Security Officer - Mobile Crew

Company: DSI Security Services

Location: Houston, TX

Posted Aug 01, 2025

You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements. You will promote safety by being alert to observe, correct…

Catering Sales Coordinator

Company: DRG Concepts

Location: Dallas, TX

Posted Aug 01, 2025

Identify and pursue new catering leads through cold calls, networking, referrals, and digital platforms. This role is responsible for driving catering sales,…

Smart Buildings Graphics Designer

Company: Siemens

Location: Irving, TX

Posted Aug 01, 2025

Technical certification, vocational training, associate degree or bachelor’s degree in engineering related fields such as drafting and design.

Culinary Director

Company: Luby's Culinary Services

Location: Houston, TX

Posted Aug 01, 2025

Must have independent, reliable transportation and a valid driver’s license. They manage, coach, develop, and lead a team. Good analytical and planning skills.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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