Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Truck Driver CDL B Home Daily

Company: Ryder

Location: Houston, TX

Posted Jul 31, 2025

Must have a valid driver’s license. Must have verifiable driving experience (*must be in like equipment if position being applied for is operating a straight…

Residential Plumber

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

Valid drivers license and 5 years of driving experience. A minimum of 2 years residential service & repair experience (diagnosing & troubleshooting a normal…

Facilities and Security Technician

Company: Galen College of Nursing

Location: Austin, TX

Posted Jul 31, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Work cooperatively with other contractors, employees, various…

HVAC Senior QC Technician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

Clean driving record and valid driver’s license. As our senior-level technician, you’ll be the go-to expert for difficult customer situations and technical…

Canvassing Manager

Company: Renewal by Andersen | Esler Companies

Location: Buda, TX

Posted Jul 31, 2025

Valid Driver’s license required. You will be required to split your time between the office and field, spearheading the sales lead generation team.

Sous Chef

Company: Flower Child

Location: Austin, TX

Posted Jul 31, 2025

Coach, lead and develop restaurant team. Create memorable dining experiences by exceeding guest expectations. 50% dining discount at all Fox Restaurant Concept…

Central Market Houston Curbside Specilast - Part-Time

Company: Central Market

Location: Houston, TX

Posted Jul 31, 2025

Ability to use material-handling equipment and maintain license (required). Complies with all federal, state, and company regulations and standards for product…

Residential Electrician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

2 years residential electrical wiring, repair and troubleshooting all aspects of the Electrical System. Valid Drivers License and 5 years of driving experience.

Engineering Execution Engineer

Company: Raytheon

Location: Richardson, TX

Posted Jul 31, 2025

Become an expert in engineering tools, process, and governance. Collaborate across engineering disciplines and functions to solve business, functional,…

HVAC Service Technician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

Valid driver's license and 5 years of driving experience. Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces,…

Welder

Company: Koch Specialty Plant Services

Location: Houston, TX

Posted Jul 31, 2025

As a Koch Engineered Solutions company, Koch Specialty Plant Services (KSPS) provides code welding work related to repair, revamp, replacement and field…

Junior Treasury Specialist - Banking

Company: Sandias Executive Search

Location: San Antonio, TX

Posted Jul 31, 2025

Hands-on experience going on appointment calls with loan officers a strong plus. Support the treasury team in managing daily cash flow and liquidity to ensure…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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