Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman Electrician Solar

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 31, 2025

Must have valid/current Journeyman Electrician TDLR license. Ensure all work complies with local, state, and national electrical codes.

Executive Protection Agent

Company: Atlas Glinn

Location: Houston, TX

Posted Jul 31, 2025

Secondary duties include conducting security assessments, consulting with the family, and providing protection for primary family members.

Intake Registered Nurse (7p-7a)

Company: Perimeter Healthcare

Location: Garland, TX

Posted Jul 31, 2025

Candidates must have a valid RN license with the State of Texas. Receive referral calls, obtain minimal demographic information, and refer the call to the…

Data Scientist - Strategic Data Solutions

Company: Apple

Location: Austin, TX

Posted Jul 31, 2025

BS / MS in technical field (math, statistics, engineering, computer science, analytics, or similar) preferred. Competent with SQL, big data systems and tools.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Electrical Superintendent

Company: Hays Electrical Services

Location: Dallas, TX

Posted Jul 31, 2025

An associate’s degree or certification in construction management or electrical technology is preferred. Project Oversight & Management: Supervise and manage…

Road Maintenance Worker I

Company: Travis County

Location: Austin, TX

Posted Jul 31, 2025

Subject to contact with mechanical hazards, chemical hazards, fume/odor hazards, toxic waste hazards, electrical hazards, explosive hazards, biological hazards,…

Electrical Superintendent

Company: Hays Electrical Services

Location: Houston, TX

Posted Jul 31, 2025

An associate’s degree or certification in construction management or electrical technology is preferred. Project Oversight & Management: Supervise and manage…

Jr. Data Scientist - Austin, Jr. Developer Program

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Jul 31, 2025

Effectively articulate technical challenges and solutions. Jrs. who participate in the Jr. Developer Program routinely acknowledge the valuable learning…

Preservation Analyst, Audit and Monitoring, Information Governance

Company: Google

Location: Austin, TX

Posted Jul 31, 2025

4 years of experience in Information Governance, eDiscovery or a related field (e.g., data governance, privacy). Ability to develop and understand strategy.

Senior Functional Analyst – Operations Data Insights

Company: Sysco

Location: Houston, TX

Posted Jul 31, 2025

This role bridges the gap between business operations and data engineering, enabling smarter decision-making through advanced data analysis and insights across…

Custodian

Company: Haven For Hope Of Bexar County

Location: San Antonio, TX

Posted Jul 31, 2025

Must have a valid Texas Driver’s License, a good driving record, reliable transportation, and proper insurance coverage on the automobile used for work.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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