Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Machine Operator - 2nd Shift

Company: Bank of America

Location: Addison, TX

Posted Jul 31, 2025

Job expectations include monitoring and executing on production plans by operating high speed manufacturing equipment. Able to constantly stand for 8 hours.

Journeyman Plumber

Company: Kilgore Ind.

Location: Austin, TX

Posted Jul 31, 2025

Ensure that all work is completed in compliance with local and state plumbing codes. Current valid Journeyman Plumber License. High School Diploma or GED.

Territory Manager

Company: Koch Filter Corporation

Location: Houston, TX

Posted Jul 31, 2025

Conduct surveys of filters applications in the field to make appropriate recommendations for improvements. Provide management direction and support to local…

Apprentice Plumber

Company: Kilgore Ind.

Location: Austin, TX

Posted Jul 31, 2025

Commercial, multifamily, retail, industrial, and/or medical construction experience required. The Apprentice Plumber is responsible for installing and…

Industrial Electrician

Company: StandardAero

Location: Dallas, TX

Posted Jul 30, 2025

Supports and provides assistance to instrumentation, engineering and other maintenance technicians in their respective design, maintenance and repair duties.

Marketing Graphic Designer

Company: AssuredPartners

Location: Houston, TX

Posted Jul 31, 2025

Design templates and graphics for email, mobile and social marketing platforms. The ideal candidate will have strong creative skills and a portfolio of work…

Marketing Coordinator

Company: PARADIGM Structural Engineers, Inc.

Location: Dallas, TX

Posted Jul 31, 2025

The Marketing Coordinator supports the development and implementation of marketing strategies, manages marketing materials and content, and ensures brand…

HVAC Technician for an Apartment Community

Company: InterSolutions

Location: Plano, TX

Posted Jul 31, 2025

HVAC/EPA experience required;certification is a plus. Opportunities for permanent placement with top property management companies. Pay Rate: $20 - $25/hr.

Security Guard - ADESA Auto Auction

Company: ADESA

Location: Austin, TX

Posted Jul 31, 2025

Must be 18 years of age and have a valid driver's license that meets the requirements. Visual acuity requirements include color, depth perception and field of…

Azure Cloud Engineer _

Company: Creative Financial Staffing

Location: Austin, TX

Posted Jul 31, 2025

This role requires a balance of strong technical knowledge and exceptional customer service, with a focus on building secure, scalable, and sustainable…

NOW HIRING FOR METAL BUILDING REPAIR POSITIONS

Company: Metal Building Repairs of Texas

Location: Houston, TX

Posted Jul 31, 2025

Valid driver’s license and clean driving record. Operate lifts, hand tools, and small power tools safely. Coordinate work schedules, tools, and materials.

Executive Chef

Company: Rainforest Cafe

Location: San Antonio, TX

Posted Jul 31, 2025

Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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