Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Agent (required to have Property & Casualty License as an Agent, NOT Adjuster)

Company: InsureOne Insurance Services America LLC

Location: Farmers Branch, TX

Posted Jul 30, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Journeyman Plumbers

Company: Proman Skilled Trades (Stafford)

Location: San Antonio, TX

Posted Jul 30, 2025

Valid journeyman plumber license if necessary. Must have own tools and reliable transportation. At least 5 years of commercial/residential experience in the…

Security Guard

Company: Ganja Man

Location: Dallas, TX

Posted Jul 30, 2025

We’re a busy and growing *dispensary/smoke shop in Dallas* seeking a *licensed and insured Security Guard* to help maintain a safe, professional environment for…

Staff Accountant

Company: Welltower

Location: Dallas, TX

Posted Jul 30, 2025

Employer-matching 401(k) Program + Profit Sharing Program. Employee Stock Purchase Program – purchase shares at a 15% discount.

Director, Engineering - Data Centers

Company: Galaxy Digital

Location: Dallas, TX

Posted Jul 30, 2025

Bachelor’s degree in Structural, Electrical, Mechanical, or a related engineering field; advanced degree or PE/SE license is a plus.

Senior Business Analyst

Company: A-1 Personnel of Houston

Location: Houston, TX

Posted Jul 30, 2025

The Senior Business Analyst will support the Harris County Flood Control Department’s Flood Warning System by providing customer and solution-oriented business…

Staff Accountant

Company: Concord New Energy

Location: Austin, TX

Posted Jul 30, 2025

Bachelor’s degree in finance, accounting, economics, or related field. Process, verify, and record customer and vendor payments.

Asian Cuisine Chef/ Sous Chef for Airport Restaurant

Company: TeamWRX

Location: Dallas-Fort Worth, TX

Posted Jul 30, 2025

Effective communication with team members, supervisors, and potentially guests to ensure smooth operations and guest satisfaction.

Deer Park - Machine Operator 3 - 1st Shift

Company: SCHWAN'S

Location: Deer Park, TX

Posted Jul 30, 2025

Responsible for safe operation of multiple manufacturing machines of moderate to difficult complexity. Operate machines safely with minimal supervision.

Security Protection Force Officer

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Jul 30, 2025

Valid driving license within assigned region, a good driving record and insurability. Maintain certification in CPR, first aid and AED.

Deer Park - Machine Operator 3 - 3rd Shift

Company: SCHWAN'S

Location: Deer Park, TX

Posted Jul 30, 2025

Responsible for safe operation of multiple manufacturing machines of moderate to difficult complexity. Operate machines safely with minimal supervision.

Project Manager (Subcontractor HVAC/ Mechanical)

Company: Confidential

Location: Richardson, TX

Posted Jul 30, 2025

PM must have mechanical construction experience and or hands on field experience, degree is not required. Ability to exhibit a positive attitude at all times,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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