Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Early Childhood Teacher

Company: Vogel

Location: Dallas, TX

Posted Jul 30, 2025

Bachelor's degree in Early Childhood or related field preferred. Implement social-emotional development strategies and behavior interventions, collaborating…

Bilingual Project Manager (English & Spanish)

Company: Lube-Power, Inc

Location: Houston, TX

Posted Jul 30, 2025

Technical Understanding/Competency: Able to learn and absorb how complex mechanical and electrical equipment work and how to grasp sizing and selecting sub-…

Customer Service Coordinator - FTL (3rd Shift)

Company: Total Quality Logistics (TQL)

Location: San Antonio, TX

Posted Jul 30, 2025

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific…

Data Analyst - People Analytics

Company: Meta

Location: Austin, TX

Posted Jul 30, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

Concrete/Finisher/ Carpenter

Company: Belknap Concrete

Location: Houston, TX

Posted Jul 30, 2025

Concrete Finishers must have at least 2 years or more of Concrete Construction experience and must have a valid TX ID.

Security Officer III - DPS - LBJ - FT

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

P.C. Typing; 20-29 wpm, MS Word. Work also requires exposure to risk of physical injury by assaultive patients. Education: High School Diploma or GED.

Jr. Data Analyst

Company: BEACON HILL

Location: Dallas, TX

Posted Jul 30, 2025

Our desired outcomes are to help each student achieve grade-level proficiency in math and reading, develop confident learners, and level the playing field for…

Sr Project Mgr (IT)

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

Bachelor's Degree Major: Any field. Establish, develop, implement, and control best practices for Community Health Choice's (Community's) Project Management…

Laborer - Utility

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 30, 2025

Flagging and Traffic Control certification a plus. Clean and prepare construction sites to eliminate possible hazards. May operate hand and power tools.

Business Analyst - Hosp Ops - Day Shift - Ben Taub

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

Ability to analyze details, report, develop, and present recommendations to promote fiscal health using problem-solving and critical thinking skills.

Security Officer III - Ben Taub

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

P.C. Typing; 20-29 wpm, MS Word. Work also requires exposure to risk of physical injury by assaultive patients. Education: High School Diploma or GED.

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: San Antonio, TX

Posted Jul 30, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. At least 21 years of age.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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