Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative

Company: Meet CSP Inc

Location: Dallas, TX

Posted Jul 30, 2025

Provide accurate, valid, and complete information using the appropriate tools and systems. Maintain detailed records of customer interactions, transactions, and…

Customer Service Associate

Company: ALL NATION RESTORATION, LLC

Location: Austin, TX

Posted Jul 30, 2025

Receive and evaluate photos sent by customers via email or text to supplement the verbal information collected during calls.

Customer Enrollment Associate

Company: 72 Solutions Inc

Location: San Antonio, TX

Posted Jul 30, 2025

Prior experience in customer-facing roles such as sales, customer service, or client support. Handle customer concerns with professionalism and ensure a…

AIRLINE CUSTOMER SERVICE REPRESENTATIVE AT AUS AIRPORT (SPANISH SPEAKERS NEEDED FOR AM/MORNING SHIFT) - $21 /HR

Company: Hallmark Aviation Services

Location: Austin, TX

Posted Jul 30, 2025

Voluntary dental, vision, and a matching 401k plan. You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas…

Registered Nurse - Mother/Baby

Company: St. Josephs Medical Center

Location: Houston, TX

Posted Jul 30, 2025

Accountable for the observation, assessment, intervention, evaluation, rehabilitation, or health teachings of a person who is ill, injured, infirm, or…

Sales Associate, Neurosurgery

Company: Aesculap Inc

Location: Carrollton, TX

Posted Jul 30, 2025

To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with…

Customer Service Representative (CSR)

Company: Western Packaging

Location: Irving, TX

Posted Jul 30, 2025

Join us in creating memorable experiences for our customers while developing your career in a supportive environment! Pay: $24.00 - $32.00 per hour.

Director, Data Scientist - P&C Claims

Company: USAA

Location: San Antonio, TX

Posted Jul 30, 2025

8 years in predictive modeling, model governance, machine learning and large data analysis., OR Advanced Degree (e.g., Master’s, PhD) in Mathematics, Statistics…

Staff Accountant - Property Management

Company: Confidential

Location: Dallas, TX

Posted Jul 30, 2025

Through implementation of policies, procedures and programs that ensure a well-managed, well-maintained portfolio, compliance with all applicable regulatory…

LOST & FOUND CUSTOMER SERVICE AGENTS IN DFW AIRPORT (FULL TIME)- STARTING AT $18.50/HR

Company: Hallmark Aviation Services

Location: Dallas-Fort Worth, TX

Posted Jul 30, 2025

Answer phones during business hours. Research and verifying validity of all information before release. Collect lost items from Terminals and various other…

Registered Nurse (RN) II OR - Full Time (Nights)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Jul 30, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Environmental Associate

Company: University Health

Location: San Antonio, TX

Posted Jul 30, 2025

Generous benefits packages and pet insurance. Carries out general housekeeping activities essential to keeping University Health facilities clean and orderly.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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