Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Power BI Data Analyst

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 30, 2025

Ability to work directly with data visualization tools (i.e.-Microsoft Power BI), data mining, business analysis, modeling, visual display, dashboard design and…

Carpenter

Company: DX Construction

Location: Dallas, TX

Posted Jul 30, 2025

Utilize hand tools and power tools effectively for various carpentry tasks. Familiarity with various power tools and hand tools used in carpentry work.

Project Coordinator

Company: Linesight

Location: Dallas, TX

Posted Jul 30, 2025

Have worked closely with stakeholders in gathering requirements, performing analysis and delivering complex analysis to support strategic business decisions.

2nd shift Machine Operator

Company: Randstad General Staffing

Location: Coppell, TX

Posted Jul 30, 2025

Machine operator helpers are measured by their ability to maximize material use during the manufacturing process while minimizing waste or scrap.

Lead Janitor

Company: ABM Industries

Location: Houston, TX

Posted Jul 30, 2025

The ideal candidate will have strong leadership skills, attention to detail, and the ability to ensure a clean, safe, and welcoming environment for all staff…

CSR - Customer Service Representative

Company: Employnet

Location: Irving, TX

Posted Jul 30, 2025

Associate or bachelor’s degree in business, Communications, or related field preferred. Minimum of 1-2 years of customer service experience, preferably in the…

PRN Hospital Pharmacist

Company: Cardinal Health

Location: Round Rock, TX

Posted Jul 30, 2025

IV certified or ability to obtain certification. Licensed, “good standing” pharmacist in the state of Texas required.

Enterprise Monitoring Analyst

Company: Tyto Athene, LLC

Location: San Antonio, TX

Posted Jul 30, 2025

AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred. Accurately log, ticket, and own/escalate incidents resulting from…

Assistant Project Manager

Company: TDIndustries

Location: Houston, TX

Posted Jul 30, 2025

Works in the field with production crews to gain an understanding of life on the job site and to learn more about mechanical systems including plumbing,…

KPO Welder Fabricator

Company: Merchants Metals LLC

Location: Houston, TX

Posted Jul 30, 2025

O Adapt and develop innovative in-plant solutions, even without blueprints, to meet production demands and improve efficiency. Welding Quality and Control:

HS Campus Security Guard

Company: Pieper High School

Location: San Antonio, TX

Posted Jul 30, 2025

Give directions or act as a guide to authorized visitors. Monitor student behavior and enforce school rules related to student conduct, vehicle operation, and…

Senior Project Manager for Turnkey Projects

Company: EMD Electronics

Location: Austin, TX

Posted Jul 30, 2025

Bachelor's degree in chemical engineering, mechanical engineering, electrical engineering, construction management, project management, or a related technical…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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