Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Multi-License Clinical Pharmacist

Company: Rx Relief

Location: Houston, TX

Posted Jul 29, 2025

Must be willing to obtain 5 additional state licenses in the first 6 months of employment. Evaluate and verify CPOE medication orders as well as perform remote…

Customer Service Intake Specialist

Company: SERVPRO Team Shaw

Location: Grapevine, TX

Posted Jul 29, 2025

Appointment Scheduling: Coordinate with team members to schedule appointments or service calls, ensuring efficient and timely service.

Customer Service/Sales Agent

Company: Fred Loya Insurance

Location: Dallas, TX

Posted Jul 29, 2025

$14.00-$17.00!!! *+ MONTHLY INCENTIVES* *+$1,000 Sign on Bonus*. If you are currently a *LICENSED INSURANCE AGENT*- We will pay you based on your experience.

SHOP ASSOCIATE

Company: San Antonio Museum Of Art

Location: San Antonio, TX

Posted Jul 29, 2025

Your key tasks include greeting customers, assisting with inquiries, managing cash transactions, ensuring the POS system works, and keeping the shop clean.

Building Maintenance HVAC Technician

Company: State Venture LLC

Location: Houston, TX

Posted Jul 29, 2025

Valid HVAC technician license or certification required. Maintain accurate records of service calls, repairs, and maintenance tasks performed.

PACS Systems Support Representative

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Jul 29, 2025

Provides customer service, technical support, and Assists with processing of Radiology exams utilizing the PACS system; Assists management in controlling and…

Customer Service Trainee

Company: Precision Marketing Inc

Location: San Antonio, TX

Posted Jul 29, 2025

As a Customer Service Trainee, you will support clients by answering sales questions, addressing concerns, and helping them navigate our services.

Verizon Customer Representative

Company: TRI-COASTAL VENTURES

Location: Houston, TX

Posted Jul 29, 2025

Ability to learn new technology, marketing strategies, and develop professionally. 1–2 years of experience in customer service, hospitality, marketing, or…

TPWD - Customer Service Representative I

Company: PARKS AND WILDLIFE DEPARTMENT

Location: Austin, TX

Posted Jul 29, 2025

Must possess or be able to obtain, within 30 days of employment, a valid state driver’s license. Performs visitor services to include computerized reservation…

Assistant Construction Project Manager

Company: 2htalent

Location: San Antonio, TX

Posted Jul 29, 2025

You’ll work closely with the Project Manager and field teams to ensure timely communication, documentation, and execution.

Sales Analyst

Company: Vital Farms

Location: Austin, TX

Posted Jul 29, 2025

Bachelors degree in Business, Data Analytics, Economics, or a related field. Work cross-functionally to serve as the central point of contact for data…

Water Mitigation Project Manager

Company: Jenkins Services Group

Location: Houston, TX

Posted Jul 29, 2025

Manage and monitor sub-contractor work and approve/deny contractor invoices. Find and develop new sub-contractor relationships as necessary.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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