Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Maintenance Tech

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Jul 30, 2025

Apply comprehensive knowledge of electrical theory, AC/DC current, and three-phase circuits; interpret advanced wiring diagrams; use multimeters and…

Project Manager, Access & Compromise Operations

Company: Meta

Location: Austin, TX

Posted Jul 30, 2025

2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems)…

Seasonal Sales Associate - Pt Time, Williams-Sonoma Alamo Quarry Market, San Antonio, Texas

Company: Williams-Sonoma, Inc.

Location: San Antonio, TX

Posted Jul 30, 2025

Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges. Assist in implementation and maintenance of visual merchandise…

Accountant

Company: Northrop Grumman

Location: Irving, TX

Posted Jul 30, 2025

Conduct accounting research and draft technical position papers. Assist with intercompany transactions and foreign currency reconciliation.

RN NICU FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 30, 2025

Support to achieve specialty certification. Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient…

Tax Manager

Company: SNI Financial

Location: Dallas, TX

Posted Jul 30, 2025

This role will be focused on tax provision and compliance and should have a strong working knowledge of tax partnerships.

Cloud Engineer, Specialist

Company: Vanguard

Location: Dallas, TX

Posted Jul 30, 2025

Performs systems analysis, including system requirements analysis and definition, and logical design. Undergraduate degree in a related field or the equivalent…

SA Paving Laborer

Company: Lone Star Paving

Location: San Antonio, TX

Posted Jul 30, 2025

Knowledge of road construction materials, road construction processes and industry requirements. Required ability to shovel, rake and handle other small tools.

HVAC Controls Technician

Company: Johnson Controls

Location: Irving, TX

Posted Jul 30, 2025

2-year degree in electronics, mechanical systems, computer technology, air conditioning or similar field or at least 2 years of industry experience or…

Customer Care Representative

Company: R.S. Hughes Company, Inc.

Location: Cypress, TX

Posted Jul 30, 2025

Respond to shipping inquiries and answer order status questions. This position will manage orders to include order entry, backlog management, and leverage all…

Cloud Engineer, Specialist

Company: Vanguard

Location: Dallas, TX

Posted Jul 30, 2025

Performs systems analysis, including system requirements analysis and definition, and logical design. Undergraduate degree in a related field or the equivalent…

Project Manager

Company: Tribu Creative

Location: San Antonio, TX

Posted Jul 30, 2025

Bachelor's degree in Marketing, Business Administration, Project Management, or a related field. Proficiency with project management tools, specifically Paymo.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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