Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Analyst, Specialist (ERO)

Company: Vanguard

Location: Dallas, TX

Posted Jul 29, 2025

Expert level proficiency with Tableau, along with Tableau certification is required. The vision of the Enterprise Resilience Office is to enable Vanguard to…

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HVAC/Air Conditioner Sales Technician

Company: ALLPHA HOME SERVICES

Location: San Antonio, TX

Posted Jul 29, 2025

An HVAC/air conditioner sales technician primarily focuses on selling and promoting heating, ventilation, and air conditioning systems to residential,…

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Apprentice Carpenter

Company: Madden Industrial Craftsmen

Location: Carrollton, TX

Posted Jul 29, 2025

Must have tool bag and basic hand tools. Dry wall and sheet rock installation. We are looking for Skilled Apprentice Carpenters who have 1 year construction…

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Senior Business Analyst - Endur

Company: Shell

Location: Houston, TX

Posted Jul 29, 2025

Bachelor’s degree, preferably in IT or a related field. Skilled in business analysis techniques and tools. Linking technical solutions with business strategy…

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Clinical Pharmacist II (PRN)

Company: CHRISTUS Health

Location: San Antonio, TX

Posted Jul 29, 2025

Pharmacy state licensure required within 60 days of start date. PGY-1 and PGY-2 residency completion, Board certification, or 5 years hospital experience…

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Data Analyst, Specialist (ERO)

Company: Vanguard

Location: Dallas, TX

Posted Jul 29, 2025

Expert level proficiency with Tableau, along with Tableau certification is required. The vision of the Enterprise Resilience Office is to enable Vanguard to…

View Details Apply on SimplyHired

Pre-op/PACU and Procedural RN, CV Surgery Practice

Company: Cardiothoracic and Vascular Surgeons

Location: Austin, TX

Posted Jul 29, 2025

Delegating judiciously to staff in accordance with their job description, license requirements, and standard of practice.

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Senior Business Analyst, Digital Delivery & AI Initiatives

Company: Public Storage

Location: Plano, TX

Posted Jul 29, 2025

Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field (Master’s degree preferred).

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Nurse Liaison

Company: Texas School for the Deaf

Location: Austin, TX

Posted Jul 29, 2025

BSN in nursing or related field. It is the Texas School for the Deaf’s (TSD) policy to provide equal employment opportunities to all employees and applicants…

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Carpenter

Company: Madden Industrial Craftsmen

Location: Carrollton, TX

Posted Jul 29, 2025

Basic hand tools, skill saw and drill gun. Designing, building, installing and repairing structures, fixtures, furniture, and other items using different types…

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Unarmed Security Officer, 1st Shift, Sunday-Friday, $14/hr, Houston 77042 (Please Read Description))

Company: Enforce Security

Location: Houston, TX

Posted Jul 29, 2025

(Please send front/rear photo of current Texas Security Officer License for verification)*. Request emergency personnel for high risk situations.

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MTS 1, Software Engineer

Company: paypal

Location: Austin, TX

Posted Jul 29, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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