Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

SDET - Software Development Engineer in Test - MTS or SMTS

Company: Salesforce

Location: Dallas, TX

Posted Jul 29, 2025

Provides oversight through code and design reviews for features delivered by other developers within their scrum team. A related technical degree required.

FP - Registered Nurse

Company: Texas Institute for Surgery

Location: Dallas, TX

Posted Jul 29, 2025

Performs the nursing process through assessment, planning implementation and evaluation. Maintains a working knowledge and thorough understanding of all…

SOUS CHEF (FULL TIME)

Company: Eurest

Location: Houston, TX

Posted Jul 29, 2025

Stores food in designated areas following all corporate, state and federal food safety and sanitation procedures. Perks: No weekends or holidays!

Master Electrician

Company: Higher Recruitment

Location: Austin, TX

Posted Jul 29, 2025

Valid Master Electrician license or equivalent certification. Utilize tools such as ohmmeters for testing electrical components and troubleshooting problems.

Scrum Master

Company: CGI

Location: Arlington, TX

Posted Jul 29, 2025

Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) certification (strongly desired) (required). Support product development by providing high level…

Data Analyst - People Analytics

Company: Meta

Location: Austin, TX

Posted Jul 29, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

Commercial HVAC Service Technician

Company: HVAC Recruitment

Location: San Antonio, TX

Posted Jul 29, 2025

Complete daily service calls across multiple client locations. Strong mechanical, electrical, and troubleshooting skills. 401(k) with company match.

Associate Product Manager - Food & Beverage

Company: YETI

Location: Austin, TX

Posted Jul 29, 2025

Bachelor’s degree in business, marketing, or related field. Skillfully lead and motivate (without direct supervision) cross-functional teams to bring to market…

Reporting Analyst, Development

Company: American Heart Association

Location: Dallas, TX

Posted Jul 29, 2025

Tableau Desktop Specialist or Tableau Certified Data Analyst certification is a plus. Tableau Desktop Specialist or Tableau Certified Data Analyst certification…

Security Officer - NCSO (Days)

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 29, 2025

Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas…

Latin Teacher

Company: Carney, Sandoe & Associates

Location: Dallas, TX

Posted Jul 29, 2025

No teaching license or credential is required. Conducting research on teaching methods, materials, and language games that can be used in class.

Logistics Claim & Innovation Project Manager (EM7044)

Company: Samsung SDS America

Location: Plano, TX

Posted Jul 29, 2025

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field; Master’s degree a plus. 401K match and savings plan.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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