Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Dispatch/Customer Service Representative

Company: Vamvoras, Ltd

Location: San Antonio, TX

Posted Jul 29, 2025

Other job duties may be included but not limited to filing, invoice entry, proposal/estimate write ups, permit responsibilities, answer multi line phone system,…

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LOTTERY - Accounts Payable Accountant (Accountant II)

Company: TEXAS LOTTERY COMMISSION

Location: Austin, TX

Posted Jul 29, 2025

We offer competitive compensation, including merit increases for outstanding performance; longevity payments after two years; opportunities for hybrid work from…

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Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Austin, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

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Senior Project Manager (Modern Work Delivery Lead)

Company: Emergent Software

Location: San Antonio, TX

Posted Jul 29, 2025

Sufficient level of technical background enabling you to provide credible guidance to engineering teams and accurately evaluate complex project risks and issues…

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Webber - Loader Operator - CTR Waterworks

Company: Webber Waterworks, LLC

Location: Pflugerville, TX

Posted Jul 29, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

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Senior Graphic Designer

Company: Lower

Location: Austin, TX

Posted Jul 29, 2025

Bachelor's degree in Graphic Design or related field. Produce engaging video content and motion graphics for social media, web, and digital campaigns, including…

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Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Houston, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

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Customer Service Associate

Company: Accenture

Location: San Antonio, TX

Posted Jul 29, 2025

Responds to incoming calls from clients and or employers. Microsoft Office to include Excel (data entry). Contacts PA members to request necessary information…

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Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: San Antonio, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

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Laborer

Company: Safesite, Inc.

Location: Austin, TX

Posted Jul 29, 2025

Operate hand tools and power tools safely and efficiently. This is a hands-on role that requires proficiency in using hand and power tools.

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Accounts Payable Accountant

Company: INOVA Systems Corporation

Location: Sugar Land, TX

Posted Jul 29, 2025

Comply with federal, state, and company policies, procedures and regulations. Strong knowledge of double entry bookkeeping principles.

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Solar Roofer

Company: Ovillago

Location: Houston, TX

Posted Jul 29, 2025

Utilize power tools and hand tools effectively for various electrical tasks. Read and interpret blueprints and technical diagrams to determine the layout of…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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