Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Technology Project Manager

Company: Southwest Airlines

Location: Dallas, TX

Posted Jul 29, 2025

You’ll work closely with both Business and Technology Delivery Leaders to guide cross-functional Teams toward successful outcomes, whether managing a single…

Marketing Manager

Company: Aramark

Location: Dallas, TX

Posted Jul 29, 2025

Focused on enhancing the full workplace experience?from boardroom to break room?you will own the marketing strategy across cafés, markets, and breakrooms.

CDL-A Dedicated Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Houston, TX

Posted Jul 29, 2025

Divers average 1600 miles per week. Sleeper trucks equipped with automatic transmission, pulling 53-ft dry trailers. Paid Time Off and Bonus Incentives.

Advanced Security Guard ( Part Time Weekends)

Company: Cascadia Global Security

Location: Galena Park, TX

Posted Jul 29, 2025

Active Unarmed Texas security guard license (Required). Active level 2 security license. Our Security Specialists range from active-duty military personnel to…

Project Manager

Company: ProSphere

Location: San Antonio, TX

Posted Jul 29, 2025

Active Project Management Professional (PMP) certification. The Project Manager shall provide a comprehensive project plan for all requirements/ projects to…

Senior Staff Design Verification Engineer

Company: Acara Solutions

Location: Austin, TX

Posted Jul 29, 2025

Collaborate with design, architecture, and software teams to understand and verify design intent. Proactively identify potential verification risks and develop…

Unarmed Security Officer- 3rd Shift

Company: Prosegur

Location: Austin, TX

Posted Jul 29, 2025

Clean driving record and valid driver's license. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to…

RN, Registered Nurse - Transport Air

Company: Christus Health

Location: San Antonio, TX

Posted Jul 29, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

General Manager - LTC Pharmacy

Company: Remedi SeniorCare

Location: Plano, TX

Posted Jul 29, 2025

Active pharmacist license in the state of Texas; additional state licensure may be required. Oversee day-to-day operations of the pharmacy, including…

Inpatient Pharmacist I

Company: Baylor Scott & White Health

Location: Irving, TX

Posted Jul 29, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Mobile Calibration Project Manager

Company: Transcat, Inc.

Location: Houston, TX

Posted Jul 29, 2025

As the permanent technician(s) for the CBL are hired, onboarded, and ramp up their calibration duties, the CBL Project Managers will ramp down their direct…

Math and English Teacher

Company: Best Brains Learning Center Georgetown Teravista

Location: Georgetown, TX

Posted Jul 29, 2025

Our certified teachers use a structured curriculum to help students develop critical thinking skills and build confidence across core subjects.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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