Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Software Engineer

Company: Astrion

Location: San Antonio, TX

Posted Jul 29, 2025

Working with the Program Systems Integrator/Developer and Capability Development Team (CDT) to assess and resolve technical and engineering issues.

Unarmed Flex Security Officer

Company: Marksman Security

Location: Dallas, TX

Posted Jul 29, 2025

Front Desk: Acknowledge and greet all guests with utmost courtesy and urgency, customer service, access control, greeting residents and guests with a courteous…

Technical Project/Program Management III

Company: Applied Materials

Location: Austin, TX

Posted Jul 29, 2025

Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Impacts a range of customer, operational, project…

Software Engineer

Company: Odyssey Consulting

Location: San Antonio, TX

Posted Jul 29, 2025

Analyze, design, develop, test, and maintain software systems to meet operational requirements and mission needs.

Journeyman Electrician, San Antonio

Company: Flock Safety

Location: San Antonio, TX

Posted Jul 29, 2025

Valid driver's license and clean driving record. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to…

Marketing Director

Company: Creekside

Location: Pearland, TX

Posted Jul 29, 2025

Create new and service existing relationships with nursing homes, retirement centers, physicians and their related office staff, hospital staff including social…

Full Stack Developer

Company: iHeartMedia, Inc.

Location: San Antonio, TX

Posted Jul 29, 2025

Must have at least 3 years of experience in the Information Technology field focusing on implementation projects preferably using AWS cloud environments.

Sr. Engineer, Site Reliability - Azure

Company: Kubota Tractor Corp

Location: Grapevine, TX

Posted Jul 29, 2025

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Familiarity with chaos engineering and resilience…

Senior Accountant - General Accounting

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jul 29, 2025

Bachelor’s degree in accounting or related field, and at least five (5) years of experience. Plans own work and refers unusual matters to supervisor.

Customer Service Manager - State Farm Agent Team Member

Company: Linda Horton - State Farm Agent

Location: Dallas, TX

Posted Jul 29, 2025

Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Communication and problem-solving abilities.

Customer Service / Operations Coordinator

Company: DALLAS PRINTING

Location: Dallas, TX

Posted Jul 29, 2025

This position interacts with customers to determine the scope of jobs, prepares specifications and cost estimates, writes job tickets with detailed information…

Maintenance Technician - HVAC certified

Company: Ciranta Property Management LLC

Location: San Antonio, TX

Posted Jul 29, 2025

Valid driver's license and reliable transportation. As an HVAC certified Maintenance Technician, you will be responsible for performing routine maintenance and…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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