Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Multifunctional Sales Associate

Company: Mango

Location: Dallas, TX

Posted Jul 29, 2025

Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward…

Manager Crude Oil Exports (US)

Company: Gibson Energy

Location: Houston, TX

Posted Jul 28, 2025

Bachelor’s degree in business, finance, economics, engineering or related field with 15+ years work experience. Job status: Full Time Permanent.

Chef Instructor, Savory (Sur La Table)

Company: Sur La Table

Location: San Antonio, TX

Posted Jul 29, 2025

The Chef Instructor blends culinary talent and teaching skills to support the Resident Chef in driving business results. Must be at least 21 years old.

Cleaner/Janitor

Company: JP Elite Services

Location: Katy, TX

Posted Jul 29, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and order in various facilities, ensuring a safe and pleasant environment for all…

Bilingual Customer Service Representative

Company: Proxima Management Inc

Location: Austin, TX

Posted Jul 28, 2025

A bachelor’s degree in Communications or a related field is a plus, but not required. As a Bilingual Customer Service Representative, you’ll play a key role in…

Market Strategist, Gas & Power

Company: BP Energy

Location: Houston, TX

Posted Jul 28, 2025

Bachelor’s Degree - Science, Finance, Mathematics, Economics or related field. Individuals with an accessibility need may request an adjustment/accommodation…

Director Trading & Marketing (US)

Company: Gibson Energy

Location: Houston, TX

Posted Jul 28, 2025

Marketing involves the purchasing, selling, storing and optimizing of hydrocarbon products as part of supplying the Moose Jaw Facility and marketing its refined…

Screening Platform & Filter Sr Data Scientist

Company: PayPal

Location: Austin, TX

Posted Jul 29, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Field Leader

Company: Chipotle

Location: Austin, TX

Posted Jul 29, 2025

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state…

Project Coordinator, Clinical Studies

Company: American Heart Association

Location: Dallas, TX

Posted Jul 29, 2025

Track project progress using project management tools. Assist with creation and maintenance of resource tracking tools, contact distribution lists, and workflow…

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Balcones Heights, TX

Posted Jul 29, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Company-Sponsored Life and AD&D Insurance.

Retail Sales Associate

Company: Galls LLC

Location: San Antonio, TX

Posted Jul 28, 2025

Assist with answering product questions and providing information over the phone. Handle irate customers in a professional courteous manner.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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