Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Maintenance Mechanic/Electrician

Company: SkillsetGroup

Location: Houston, TX

Posted Jul 28, 2025

Requires hands-on experience with electrical, hydraulic, and pneumatic systems. Troubleshoots, repairs, and rebuilds mechanical systems, including gearboxes.

Property Accounting Controller

Company: RPM Living

Location: Austin, TX

Posted Jul 28, 2025

Develop cash management reporting including monthly cash flow projections. Drive performance and develop our talent. Assist with internal and external audits.

Montessori School Floater/Support Teacher

Company: School in the Hills

Location: Austin, TX

Posted Jul 28, 2025

Strong communication skills with a calm demeanor for leading groups of children. $30,000 of life insurance coverage at no cost to you.

Staff Accountant

Company: San Antonio Spurs Sports & Entertainment

Location: San Antonio, TX

Posted Jul 28, 2025

Bachelor's Degree in Accounting or related field. This position is responsible for posting cash receipts to the various ledgers as well as assisting with the…

Clinical Pharmacist - Evenings

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 28, 2025

Licensed as a registered pharmacist by the Texas State Board of Pharmacy. Graduate of an accredited school of pharmacy. 1 year (includes residency training).

Bilingual Health Care Customer Service Representative

Company: State Collection Service

Location: San Antonio, TX

Posted Jul 28, 2025

As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions…

Finish Carpenter - Commercial

Company: Structured Trades

Location: Austin, TX

Posted Jul 28, 2025

Read and interpret construction drawings, blueprints, and shop drawings. Measure, cut, and install materials using hand and power tools.

DART Armed Guard

Company: D F W Security Protective Force LLC

Location: Dallas, TX

Posted Jul 28, 2025

Conducting fare inspections and "fare inspection saturations" on the light rail system to ensure customers have valid fare media while riding the train, or when…

Insurance Data Analyst

Company: Texas Insurance Checking Office

Location: Austin, TX

Posted Jul 28, 2025

Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical stakeholders.

Registered Nurse-Bilingual Spanish Preferred

Company: Oak Street Health

Location: Irving, TX

Posted Jul 28, 2025

Current state license to practice as a Registered Nurse. Telephone support and triage for patients, scheduling problem visits or nurse visits when appropriate,…

Electrical Apprentice

Company: Rule Electrical Services L.L.C

Location: Austin, TX

Posted Jul 28, 2025

The successful candidate will be responsible for assisting with the installation, maintenance, and repair of electrical systems and components.

Graphic Designer

Company: Texas Capital Bank

Location: Dallas, TX

Posted Jul 28, 2025

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, various other design tools, and Microsoft Office applications.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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