Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Armed Security Guard

Company: Overton Security

Location: Dallas, TX

Posted Oct 13, 2025

All candidates for this position MUST have a current/valid Guard Card issued by the Texas Department of Public Safety which will be verified on TOPS_, __*…

Executive Chef

Company: Aztec Hotel San Antonio, a Marriott Tribute Portfolio Hotel

Location: San Antonio, TX

Posted Oct 13, 2025

Lead pre-service meetings to align kitchen and front-of-house teams on guest expectations and daily priorities. ≤ 28% food cost of total F&B revenue.

Refrigeration HVAC Technicians / Installers

Company: Wood Air Conditioning

Location: Dallas, TX

Posted Oct 13, 2025

Valid driver’s license & good driving record preferred. Can read and follow blueprints and technical drawings. EMS programming & start-up experience a plus.

Premier Customer Experience Manager

Company: Avis Budget Group

Location: Houston, TX

Posted Oct 13, 2025

Valid driver’s license and legally authorized to work in the United States. Recent graduate with bachelor’s or associate degree; two years’ supervisory…

Flagger

Company: Herzog Transit Services, Inc.

Location: Plano, TX

Posted Oct 13, 2025

Successfully complete and maintain any required safety certification and testing on an annual basis. Regularly ascend/descend a truck step with a height up to…

Work from Home Clinical Pharmacist- Must reside in Texas

Company: Adecco

Location: Dallas, TX

Posted Oct 13, 2025

Serve as a clinical resource working from a computer, reviewing prior authorizations and receiving phone calls from prior authorization pharmacy technicians and…

CNC Machinist - Premium Threading (Days and Nights)

Company: Stewart Tubular Products

Location: Houston, TX

Posted Oct 13, 2025

Observe machine operation to detect malfunction or out-of-tolerance machining, and adjust machine controls as required. Maintain traceability on all parts.

Security Guard

Company: Pono Security

Location: Austin, TX

Posted Oct 13, 2025

*Security guard training certification (MUST)*. *High school diploma or equivalent*. *Must have a reliable source of transportation*.

CDL Class B Driver

Company: COMPLETE LINE GLASS

Location: San Antonio, TX

Posted Oct 13, 2025

Valid driver’s license with a clean driving record. Your relevant experience in delivery driving, material handling, and route navigation will enable you to…

Housekeeping Technician

Company: THE BRIDGE HOMELESS RECOVERY CENTER

Location: Dallas, TX

Posted Oct 13, 2025

This person will be responsible for cleaning and sanitizing offices, meeting rooms, bathrooms, kitchen and dining room and public areas.

Work from Home Clinical Pharmacist- Must reside in Texas

Company: Adecco

Location: Houston, TX

Posted Oct 13, 2025

Serve as a clinical resource working from a computer, reviewing prior authorizations and receiving phone calls from prior authorization pharmacy technicians and…

Work from Home Clinical Pharmacist- Must reside in Texas

Company: Adecco

Location: Austin, TX

Posted Oct 13, 2025

Serve as a clinical resource working from a computer, reviewing prior authorizations and receiving phone calls from prior authorization pharmacy technicians and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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