Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

CNC Machinist (1st Shift)

Company: Smiths Group

Location: Irving, TX

Posted Oct 13, 2025

3-7 years of manual machining and CNC setup and operation utilizing conversational programming. Utilize blueprints, sketches, drawings, specifications, or…

RN, Registered Nurse-Stone Oak Surgery Center

Company: Christus Health

Location: San Antonio, TX

Posted Oct 12, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Customer Service/Sales Representative

Company: Maraki, Inc.

Location: Houston, TX

Posted Oct 13, 2025

This role is essential in providing exceptional customer support while driving sales initiatives. Provide outstanding customer service by addressing inquiries…

CNC Machinist / Operator 2nd or 3rd Shift - Sign On Bonus

Company: Smiths Group

Location: Pasadena, TX

Posted Oct 13, 2025

Can operate a minimum of 2 CNC machine tools. High school diploma or equivalent with a technical school education and working machinist knowledge or equivalent.

Restoration Project Manager

Company: GDA Contractors

Location: Grand Prairie, TX

Posted Oct 13, 2025

GDA Contractors is a specialty construction firm providing waterproofing, caulking, and moisture protection and restoration services to general contractors and…

Project Pipe Welder B -1st/2nd Shift

Company: Solar Turbines Incorporated

Location: Channelview, TX

Posted Oct 12, 2025

Perform Manual finish welding operations on carbon and stainless steel in all positions. As a Pipe Welder, you will set up, operate and adjust manual and/or…

Cleaning Professional

Company: S Cleaning Houston LLC

Location: Houston, TX

Posted Oct 12, 2025

The ideal candidate will be responsible for maintaining cleanliness and orderliness in various environments, ensuring that all areas are sanitized and…

Commercial HVAC/R Service Technician

Company: ProToCall

Location: Austin, TX

Posted Oct 12, 2025

Possession of an EPA certification. Limitless opportunities to maintain, diagnose, and repair HVAC-R systems, including air conditioning units, refrigeration…

Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Oct 13, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

Data Analyst - Strategic Data Solutions

Company: Apple

Location: Austin, TX

Posted Oct 13, 2025

Bachelors or Masters degree in a quantitative / technical field (math, statistics, engineering, information management, computer science, or similar).

Elementary School Teacher - 1st Grade

Company: Houston ISD Love Elementary

Location: Houston, TX

Posted Oct 12, 2025

Must possess a bachelors degree in any field. This role requires a commitment to nurturing the intellectual and emotional development of students, while…

Customer Relations Specialist

Company: Orkin

Location: Austin, TX

Posted Oct 12, 2025

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Paid vacation, holidays, and sick leave.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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