Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Audit (Technology and Engineering) | Analyst | Dallas

Company: Goldman Sachs

Location: Dallas, TX

Posted Oct 13, 2025

0-3 years of prior work experience in a relevant field. We also offer state-of-the-art on-site health centers in certain offices.

Senior Project Manager

Company: Architect Search

Location: Dallas, TX

Posted Oct 13, 2025

This is a high‐visibility role within a design firm known for thoughtful, high-quality interior architecture and commercial interiors work.

Registered Nurse (RN)

Company: MGA Homecare

Location: Austin, TX

Posted Oct 13, 2025

Six (6) months of recent experience as a Nurse in a clinical care setting (preferred). Thorough documentation: Document all activities, assessments, nursing…

HVAC Field Service Technician

Company: Dehumidification Technologies, LP

Location: Houston, TX

Posted Oct 13, 2025

Maintain a valid driver license and good driving record. This role requires the technician to be available for a rotating schedule for emergency service…

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 13, 2025

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of…

Armed Security Officer Full Time 2nd shift $19.00/hr

Company: Sunstates Security

Location: Dallas, TX

Posted Oct 13, 2025

Must have your own weapon. 2 years of security experience. Armed Security Officer Full Time 2nd shift $19.00/hr. Must have the ability to work the 2nd shift.

Registered Nurse (RN)

Company: MGA Homecare

Location: Manchaca, TX

Posted Oct 13, 2025

Six (6) months of recent experience as a Nurse in a clinical care setting (preferred). Thorough documentation: Document all activities, assessments, nursing…

Seasonal Sales Associate

Company: Honey Baked Ham Co. LLC

Location: Austin, TX

Posted Oct 13, 2025

Assist phone customers, catering customers, in-store lunch customers and in-store retail customers, providing excellent service in a friendly and polite manner.

Senior Analytics Engineer I

Company: Upside

Location: Austin, TX

Posted Oct 13, 2025

Can independently communicate technical concepts to both engineers and non-technical stakeholders. Familiarity with DevOps practices (e.g., CI/CD for data),…

PART-TIME MUSIC TEACHER

Company: Backyard Music Classes

Location: Dallas, TX

Posted Oct 13, 2025

Maintain accurate records of student attendance, progress, and assessments. Additional skills such as photography, ballet, cooking, dancing, culinary experience…

CDL Driver

Company: Waste Connections - HIRING EVENTS

Location: Humble, TX

Posted Oct 13, 2025

Safely driving a Commercial CDL Truck into a variety of environments (Residential, Construction, Commercial, etc.). Age 21+with a clean driving record.

Equipment Operator

Company: Circular Services

Location: San Antonio, TX

Posted Oct 13, 2025

The operator will provide pre-shift and end of shift inspections and is responsible for greasing and daily upkeep of equipment and work areas.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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