Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Data Analyst, Texas McCombs

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 25, 2025

Bachelor's degree in a quantitative field such as statistics, mathematics, computer science, or a related field. Predictive Modeling and Statistical Analysis.

Senior Tax Manager/ Director

Company: Daniels & Erickson

Location: Dallas, TX

Posted Jul 25, 2025

Active CPA license (or member of state bar). Review federal and state tax returns for partnerships, S-corps, and related entities. 401(k) profit sharing plan.

Property Manager

Company: Willow Bridge Property Company

Location: San Antonio, TX

Posted Jul 25, 2025

This role MAY require a valid driver's license. Oversee resident relations, which includes taking resident phone calls, requests and concerns.

Managing Textile Graphic Designer

Company: JCPenney

Location: Dallas, TX

Posted Jul 25, 2025

Researches and provides studies of the latest techniques and technical advances in textile graphic design, and makes recommendations based on those findings.

Journeyman Service Electrician

Company: Facility Solutions Group, Inc.

Location: San Antonio, TX

Posted Jul 25, 2025

The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and…

CDL A Truck Driver

Company: Paschall Truck Lines

Location: San Antonio, TX

Posted Jul 25, 2025

Our solo company drivers will earn milestone base pay increases based on tenure AND additional increases every 50,000 miles with no pay cap!

SECURITY OFFICER - PM SHIFT | FULL-TIME

Company: Hyatt Regency Austin

Location: Austin, TX

Posted Jul 25, 2025

Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources. Paid Time Off – after 90 days of service.

Senior Full Motion Video (FMV) Software Developer (Onsite)

Company: Raytheon

Location: Richardson, TX

Posted Jul 25, 2025

As the FMV SW Developer you will work as part of a scrum team in an agile development environment to develop and sustain the operational code base.

Staff Accountant

Company: Paladin Drones

Location: Houston, TX

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or related field. Reconcile credit card and expense management tools such as Brex and Ramp.

CDL A Truck Driver

Company: Paschall Truck Lines

Location: Austin, TX

Posted Jul 25, 2025

Paschall Truck Lines is hiring CDL A solo and teams truck drivers for OTR and regional routes. Our solo company drivers will earn milestone base pay increases…

Jr. Information Assurance Security Analyst

Company: SMS Data Products Group, Inc.

Location: San Antonio, TX

Posted Jul 25, 2025

All personnel shall have at a minimum DoD 8570.01-M and 8140 approved and registered IAT Level II baseline certification. Basic Knowledge of RMF Processes.

Solar For All Program Manager

Company: City of San Antonio

Location: San Antonio, TX

Posted Jul 25, 2025

Ability to develop, implement, and evaluate new programs. Oversees coordination with community and partner organizations to develop and implement program…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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