Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

ER Registered Nurse - Full-time Night shift

Company: Baptist Neighborhood Hospital

Location: San Antonio, TX

Posted Jul 25, 2025

Current BLS, ACLS, and PALS certifications from the American Heart Association, required; ENPC certification from ENA may be substituted for PALS certification;…

Senior Consultant - Automotive Domain

Company: Infosys

Location: Plano, TX

Posted Jul 25, 2025

You will create detailed design, architecture and process artifacts and implement the deployment plan. Applies broad based understanding of the package/product…

Customer Service Representative

Company: Heidelberg Materials

Location: Houston, TX

Posted Jul 25, 2025

Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise…

SPED- ARD Facilitator

Company: GEORGE GERVIN YOUTH CENTER

Location: San Antonio, TX

Posted Jul 25, 2025

George Gervin Academy is seeking a knowledgeable and dedicated ARD Facilitator to support the development and implementation of individualized education…

Architect - Mainframe Development

Company: Infosys

Location: Richardson, TX

Posted Jul 25, 2025

Strong experience in Enterprise and System architecture and design methodologies. Participate in project estimation, provide inputs for solution delivery,…

Security Officer $16.00hr.-Overnight

Company: La Quinta San Antonio - Riverwalk

Location: San Antonio, TX

Posted Jul 25, 2025

Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. High School diploma or equivalent and/or experience in a…

Executive chef

Company: Kulture

Location: Houston, TX

Posted Jul 25, 2025

Collaborate with ownership and front-of-house leadership on new concepts, events, and guest experience enhancements.

Accountant

Company: Etoile Academy Charter School

Location: Houston, TX

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or a related field required. Assist in preparing documentation for annual financial audits, state/federal reviews, and…

Marketing Manager

Company: Smart City Locating

Location: San Antonio, TX

Posted Jul 25, 2025

Read books or watch content on how to grow and develop yourself, both personally and professionally? We're looking for a full-time marketing team member who…

Managing Textile Graphic Designer

Company: JcPenney

Location: Dallas, TX

Posted Jul 25, 2025

Researches and provides studies of the latest techniques and technical advances in textile graphic design, and makes recommendations based on those findings.

CUSTODIAN

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 25, 2025

Applicants with a valid Texas Driver's License will be highly preferred. If yes, this position is subject to random drug testing and if a promotional position,…

Software Test Engineer (A Group MLB TE 02)

Company: Q-EDGE CORPORATION

Location: Houston, TX

Posted Jul 25, 2025

1.Successful completion of 4-years of high school, or equivalent, plus completion of 4 years of college with a bachelor’s degree, plus attainment of a master’s…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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