Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Accountant

Company: Illinois Tool Works

Location: Houston, TX

Posted Jul 25, 2025

Bachelor’s degree in Accounting or related field. Results driven and proactive; strong desire to own and execute area of responsibility with excellence and…

Project Manager-Associate (Be Well Institute)

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 25, 2025

Bachelor's Degree degree in Business Administration or related field is required. Experience and knowledge of standardized project management tools and…

Machine Operator

Company: Illinois Tool Works

Location: Houston, TX

Posted Jul 25, 2025

Valid forklift training and certification may be required. Prior industrial manufacturing experience preferred. Demonstrate good job attendance and punctuality.

Security Officer - Southwest (Nights)

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Jul 25, 2025

Possession of a valid driver’s license (if from out of state), must obtain a Texas Driver’s license within 90 days of employment.

Citi Commodities Technology – Application Developer - (Typescript, React) – Houston

Company: Citi

Location: Houston, TX

Posted Jul 25, 2025

Proven ability to collaborate effectively with stakeholders and communicate technical concepts clearly. Design, develop, and maintain critical applications for…

Registered Nurse

Company: Oak Street Health

Location: Houston, TX

Posted Jul 25, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Machine Operator - Plastic

Company: Northstar Logix Inc

Location: Dallas, TX

Posted Jul 25, 2025

Communicate effectively with incoming and outgoing operators regarding machine issues. Perform minor machine repairs and troubleshoot processing issues.

Construction Laborer

Company: Greystone Pools and Construction

Location: Pflugerville, TX

Posted Jul 25, 2025

Previous experience in construction or a related field is preferred. Operate hand tools and power tools safely and effectively.

Member Enrollment Support

Company: Diversified Sourcing Solutions

Location: Austin, TX

Posted Jul 25, 2025

Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis. Full-time: 40 hours weekly.

Project Manager-Associate

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 25, 2025

Bachelor's Degree in Business Administration or related field is required. Experience and knowledge of standardized project management tools and methodologies.

Lead HVAC Technician

Company: Confidential

Location: Austin, TX

Posted Jul 25, 2025

Valid driver's license with a clean driving record is required. Ability to work independently in the field while managing time effectively.

Customer Service Representative

Company: Olshan Foundation Solutions

Location: Dallas, TX

Posted Jul 25, 2025

Answer and screen incoming phone calls. Proven experience as an office assistant, receptionist, dispatcher, or other relevant administrative role.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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