Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

ELECTRICIAN

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving. Inspect field locations to determine the appropriate type and…

Electrician

Company: SeaWorld San Antonio

Location: San Antonio, TX

Posted Jul 24, 2025

Valid state driver’s license and ability to obtain a company driver’s license. Maintain, troubleshoot and repair all electrical equipment and wiring.

Accountant-Japanese bilingual

Company: Pasona N A, Inc.

Location: Addison, TX

Posted Jul 24, 2025

Handle business license registrations and renewals in new states. Bachelor’s degree in Accounting, Finance, or related field.

Staff Accountant

Company: Davies

Location: Dallas, TX

Posted Jul 24, 2025

Must have a valid driver’s license and reliable vehicle. Ensures compliance with state and federal laws. Input data and analyze invoices.

Marketing Manager

Company: Asset Living

Location: Houston, TX

Posted Jul 24, 2025

Participates in regularly scheduled calls with operational leadership and clients to review marketing performance of assigned communities.

EQUIPMENT WORKER (MEDIUM)

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Must have a valid Class A or B Commercial Driver's License (CDL) and comply with the City of Houston's policy on driving based on the type of equipment the…

PLUMBER

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving (AP 2-2). A current Texas Journey Level Plumber's license is…

ELECTRICIAN - IAH

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Must have a valid Texas driver’s license and comply with the City of Houston’s policy on driving. Responds to trouble calls involving troubleshooting of…

Project Superintendent

Company: True Grit Concrete

Location: Dallas, TX

Posted Jul 24, 2025

This role involves working on various construction sites, assisting in the preparation, pouring, and finishing of concrete structures.

EQUIPMENT WORKER (HEAVY)

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Must have a valid Class A Commercial Driver's License (CDL) and comply with the City of Houston's policy on driving based on the type of equipment the…

Semi-Skilled Laborer - HVAC

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Requires a valid driver's license and compliance with the City of Houston's policy on driving (AP 2-2). No special knowledge of any subject area or technical…

Clinical Pharmacist

Company: Suvida Healthcare

Location: Austin, TX

Posted Jul 24, 2025

Collaborate with providers, interdisciplinary care teams, patients and/or caregivers to identify and develop patient-specific disease state therapy goals.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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