Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Austin, TX - Spanish Bilingual Preferred

Company: Verge Mobile – a T-Mobile Premium Partner

Location: Austin, TX

Posted Jul 25, 2025

You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

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Lead AI Engineer: Fraud

Company: Adobe

Location: Austin, TX

Posted Jul 24, 2025

Qualifications: · Advanced degree in Computer Science, Data Science, or a quantitative field (e.g., Mathematics, Statistics, Physics, Electrical Engineering),…

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Network Compiler Verification Engineer - DPU

Company: NVIDIA

Location: Austin, TX

Posted Jul 24, 2025

Design, develop and automate testing methodologies and test frameworks. Knowledge of networking protocols at packet or cell level.

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Bridge Carpenter

Company: Williams Brothers Construction

Location: Houston, TX

Posted Jul 25, 2025

Capable of working in outdoor weather and environmental conditions including extreme heat and humidity, extreme cold, and high elevations.

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Gunite Laborer

Company: Veridian Service Partners

Location: Houston, TX

Posted Jul 24, 2025

Use hand tools to shape and smooth concrete. 2 years of prior construction or concrete experience preferred. Physically strong and comfortable working outdoors…

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HVAC Repair Person

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 24, 2025

Troubleshoots electrical failures, removes and replaces all faulty electrical components. Troubleshoot, repair, and replace HVAC equipment & components.

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Project Specialist

Company: Houston Methodist

Location: Houston, TX

Posted Jul 24, 2025

This position works under the guidance and direction of management and is accountable for high-level clerical support functions, project work and compliance…

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Visitor Services & Engagement Project Manager

Company: Visit San Antonio

Location: San Antonio, TX

Posted Jul 25, 2025

Associate Degree in hospitality, marketing or related field. Manage construction contractors and vendors, including timelines and budgets.

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Digital Marketing & Web Strategy Manager

Company: Blue Collar Services

Location: Austin, TX

Posted Jul 24, 2025

Recommend and implement new tools and strategies. Manage forms, chat tools, analytics, and lead tracking systems. SEO tools (Ahrefs, SEMrush, etc.).

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Bridge Carpenter

Company: Williams Brothers Construction

Location: San Antonio, TX

Posted Jul 25, 2025

Capable of working in outdoor weather and environmental conditions including extreme heat and humidity, extreme cold, and high elevations.

View Details Apply on SimplyHired

Special Education Teacher in Schertz, TX

Company: ProCare Therapy

Location: Schertz, TX

Posted Jul 24, 2025

Bachelor's or Master's degree in Special Education, active Special Education Teacher license and minimum 1+ years Special Education Teacher experience required.

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Customer Service Representative

Company: 01406 - Heidelberg Materials Southwest

Location: Houston, TX

Posted Jul 24, 2025

Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise…

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Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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