Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Closet Factory worker and installer

Company: Closet Factory - San Antonio

Location: San Antonio, TX

Posted Jul 24, 2025

Valid driver’s license and reliable transportation. The ideal candidate should be comfortable working with tools, following technical designs, and ensuring…

Preschool Assistant Director

Company: The Pillars: Bandera

Location: San Antonio, TX

Posted Jul 24, 2025

Support the School Director in ensuring the center and staff conform to federal, state, and local rules, regulations, and licensing requirements.

Master Welder

Company: Celeros Flow Technology

Location: Houston, TX

Posted Jul 24, 2025

Must have knowledge of the use of both acetylene and electrical welding equipment, welding standards and trade procedures, processes, and techniques.

Custodian

Company: ServiceMASTER Clean

Location: Houston, TX

Posted Jul 24, 2025

Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures. Experience working for a professional janitorial company…

Digital Marketing Manager

Company: Murata Electronics

Location: Carrollton, TX

Posted Jul 24, 2025

Develop and execute digital marketing and marcom programs through the delivery of campaigns and promotions, email marketing, search engine marketing, content…

Underground Laborer [3312]

Company: GridSource Incorporated LLC

Location: San Antonio, TX

Posted Jul 24, 2025

Maintain a valid driver's license. Utilize tools and equipment efficiently and safely for construction tasks. Perform trenching, excavation, cable pulling, and…

Accountant I

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 24, 2025

Performs general office duties such as maintaining a filing system, answering and routing emails, and ordering and maintaining office supplies.

RN, Registered Nurse - Acute MedSurgical B

Company: Christus Health

Location: San Antonio, TX

Posted Jul 24, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Senior HVAC Service Tech- Jersey Village, TX

Company: ARS-Rescue Rooter

Location: Jersey Village, TX

Posted Jul 24, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Software Engineering Manager

Company: General Motors

Location: Austin, TX

Posted Jul 24, 2025

Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field. Master's degree in a related technical field.

Sales Associate

Company: B-Techs trading

Location: Houston, TX

Posted Jul 24, 2025

Handle cash and credit transactions accurately while ensuring compliance with cash handling procedures. Proficient in operating POS systems and handling cash…

Customer Care Representative II

Company: Elevance Health

Location: Houston, TX

Posted Jul 24, 2025

Receives and places follow-up telephone calls / e-mails to answer customer questions. Outbound calls are conducted in the ZipDrug business are.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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