Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Accounts Payable Accountant

Company: Chord Energy

Location: Houston, TX

Posted Jul 23, 2025

Assist in managing Price Book accuracy and updates, ensuring correct rates are applied to field tickets and invoices, reducing disputes and improving cost…

Security Screening Specialist, Part-Time- DFW

Company: GLOBAL SECURITY CONSULTING GROUP IN

Location: Dallas, TX

Posted Jul 23, 2025

Must have a valid drivers license with a clean driving record. Must have a valid State Security License. Paid training- opportunity to become a subject matter…

Home Dialysis Nurse (HHD & PD)

Company: Carmen [kidney] HEALTH

Location: Travis County, TX

Posted Jul 23, 2025

Must obtain applicable state license, based on assignment, within state specified time frames. Current RN license in Texas.

FAA Cabinet Maker II

Company: PDS

Location: Dallas, TX

Posted Jul 23, 2025

Works under general supervision to fabricate furniture and other wood-surfaced subassemblies using blueprints, aircraft specifications and design/engineering…

Designer

Company: Dallas Theological Seminary

Location: Dallas, TX

Posted Jul 23, 2025

The entry-level designer will work under the supervision of the Lead Design Manager of Marketing & Communications and other more experienced designers to…

TMD - Customer Service Representative IV (Hotel Front Desk Agent)

Company: TEXAS MILITARY DEPARTMENT

Location: Austin, TX

Posted Jul 23, 2025

A satisfactory driving record is required for driving state or federal vehicles to conduct agency business. Valid driver’s license is required.

Electrician Technician

Company: Precision Castparts Corp.

Location: Houston, TX

Posted Jul 23, 2025

Two-year degree in Electrical Technology or related field or Journeyman Electrical License and a minimum of two years of industrial field experience.

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Jul 23, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVET Tradesman Plumber's License.

Sous Chef - SAVOR Alamodome

Company: ASM Global

Location: San Antonio, TX

Posted Jul 23, 2025

Maintains an active role in local hospitality community and professional associations. Training of all kitchen and stewarding personnel.

Security Patrol Driver (Overnight)

Company: GuardTexas

Location: Houston, TX

Posted Jul 23, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Have a current security registration and maintain…

Plumber Helper

Company: Aramendia San Antonio - Service Experts

Location: San Antonio, TX

Posted Jul 23, 2025

Valid driver's license is preferred. Assist licensed plumbers in the installation, repair, and maintenance of plumbing systems, including pipes, fixtures,…

Customer Service Coordinator - BMCAH

Company: South Texas Radiology Imaging Centers

Location: San Antonio, TX

Posted Jul 23, 2025

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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