Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Assoc Targeted Marketing Mgr

Company: H-E-B

Location: San Antonio, TX

Posted Jul 24, 2025

Bachelor's degree in a related field, or comparable experience. Sets up / executes / tracks / spot-checks campaign plans and progress; scales events; sets up…

Wireless Retail Sales Consultant - Dripping Springs

Company: Cellular World-AT&T Authorized Retailer

Location: Austin, TX

Posted Jul 24, 2025

Employee discount on AT&T's premium wireless service and select accessories. Best-in-class onboarding and development program. Must be 18 years of age.

Temporary Tax Clerk

Company: Bexar County

Location: San Antonio, TX

Posted Jul 23, 2025

Answers telephone and routes calls to employees or takes messages Responds to general inquires or complaints from the general public Provides administrative…

Licensed Plumber

Company: Champion Austin AC

Location: Austin, TX

Posted Jul 24, 2025

We track your hours and training for licensing purposes. Experience with plumbing products (T&S, Sloan, etc.). Good communication and listening skills.

Staff Accountant

Company: WWEX Group

Location: Dallas, TX

Posted Jul 24, 2025

1+ years of experience in Accounting or related field. Analyze and explain business drivers of balance sheet and income statement variances.

Customer Service Representative

Company: Champion Austin AC

Location: Austin, TX

Posted Jul 24, 2025

Call maintenance customers and schedule visits. Call on customer list to offer promotions. Call customers from prior day for quality check.

Senior Treasury Analyst

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 24, 2025

Maintains and updates the organization’s debt capacity model(s), rating agency scorecards and strategic resource allocation analysis to support the assessment…

Chef de Cuisine

Company: Jupiter Supper Club

Location: Austin, TX

Posted Jul 24, 2025

O Coordinate with front-of-house management to ensure seamless service and guest satisfaction. O Occasionally interact with guests, receive feedback, and make…

Licensed Plumber

Company: One Call Houston

Location: Houston, TX

Posted Jul 24, 2025

Current plumbing certification as required by state. Plumbing degree, license, or apprenticeship. Familiarity with diagnosis and repair of residential plumbing…

Sr. Marketing Communications Manager

Company: American Heart Association

Location: Dallas, TX

Posted Jul 24, 2025

This leader will develop compelling executive narratives, strategic messaging, and multi-channel content, that translate complex data, campaign analytics into…

Registered Nurse I

Company: Baylor College of Medicine

Location: Houston, TX

Posted Jul 23, 2025

Manages incoming MyChart messages and provides telephone triage. Current license as a Registered Nurse (RN) by the State of Texas Board of Nursing.

Senior Accounts Payable Accountant

Company: Enerplus Corporation

Location: Houston, TX

Posted Jul 24, 2025

Assist in managing Price Book accuracy and updates, ensuring correct rates are applied to field tickets and invoices, reducing disputes and improving cost…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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