Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative

Company: BWC Terminals

Location: Houston, TX

Posted Jul 22, 2025

Answer incoming calls professionally and courteously and accurately direct calls to staff. To provide support to customers and contractors.

Sr. IT Project Manager

Company: CannonDesign

Location: Dallas, TX

Posted Jul 22, 2025

Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field required.

Welder

Company: Aecon Group

Location: Irving, TX

Posted Jul 22, 2025

Valid U.S. driver’s license. Support installation of electrical infrastructure by working alongside field crews and trades. Substation work is a strong asset.

Big Data Spark Lead Engineer

Company: Infosys

Location: Austin, TX

Posted Jul 22, 2025

Proven experience in data engineering, data architecture, or a related field. You will play an important role in creating the high-level design artifacts.

Data Analyst - AI Trainer

Company: DataAnnotation

Location: Austin, TX

Posted Jul 22, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Data Analyst - AI Trainer

Company: DataAnnotation

Location: Round Rock, TX

Posted Jul 22, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Web Developer - AI Trainer (Contract)

Company: DataAnnotation

Location: Austin, TX

Posted Jul 22, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

CNC Machinist/Programmer

Company: Interstate Threaded Products

Location: Dallas, TX

Posted Jul 22, 2025

*Minimum 5 years* of experience in CNC machining and Fusion 360 programming. Support the maintenance and production teams with fast-turn machining of critical…

AI Developer - AI Trainer

Company: DataAnnotation

Location: Austin, TX

Posted Jul 22, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Back End Developer - AI Trainer

Company: DataAnnotation

Location: Austin, TX

Posted Jul 22, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Back End Developer - AI Trainer

Company: DataAnnotation

Location: Garland, TX

Posted Jul 22, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Sous Chef

Company: Tardif's American Brasserie

Location: San Antonio, TX

Posted Jul 22, 2025

Monitor food quality and presentation before serving to guests. As a Sous Chef, you will play a crucial role in supporting the Head Chef in menu planning,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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