Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Director of Enterprise Architecture

Company: Ledgent Technology

Location: Houston, TX

Posted Jul 22, 2025

The Senior Director, Enterprise Architecture, is responsible for the development, implementation, and continuous improvement of the enterprise-wide technology…

RN Clinical Research Coordinator

Company: Dallas Nephrology Associates

Location: Dallas, TX

Posted Jul 22, 2025

This position requires a *licensed Registered Nurse (RN)* due to the responsibility of overseeing studies that require administration of medications via…

Custodian/Janitor

Company: A&M Cleaning Solutions

Location: San Antonio, TX

Posted Jul 22, 2025

Perform routine cleaning duties in offices, restrooms, break rooms, and common areas. Opportunity to contribute to a clean and welcoming space for our clients.

Elementary School Teacher

Company: Bridgeway Preparatory Academy

Location: Dallas, TX

Posted Jul 22, 2025

\*\*Responsibilities:\*\* - Develop and implement creative lesson plans that align with curriculum standards - Deliver interactive instruction to engage…

Software Engineer

Company: Emerson

Location: Austin, TX

Posted Jul 22, 2025

To develop tools and infrastructure to improve development efficiency. You have the ability to independently design, implement, and test software features and…

Carpenter - Facilities and Real Estate Management(Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Jul 22, 2025

Valid driver's license with good driving record. 2 Participates in various building maintenance activities including repair and replacement of doors, frames and…

HVAC Installation Leader

Company: Greentech Engineering Heating and Air

Location: Carrollton, TX

Posted Jul 22, 2025

Valid driver's license and clean driving record. Review work orders and project blueprints to determine required materials, tools, and installation procedures.

Entry Level Sales Assistant

Company: True North

Location: Dallas, TX

Posted Jul 22, 2025

Basic technical proficiency and the ability to quickly learn new systems. Track sales progress and report on key metrics such as the number of new accounts,…

Ace Handyman Services - Paint Sales and Project Manager

Company: Ace Hardware Home Services

Location: Austin, TX

Posted Jul 22, 2025

Valid driver’s license and reliable transportation. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠ through a wide range of…

HVAC Field Measurement Technician

Company: MDM

Location: Houston, TX

Posted Jul 22, 2025

Valid driver’s license and reliable transportation required. The ideal candidate has technical experience in HVAC or mechanical systems, strong problem-solving…

Chef de Cuisine

Company: Rice University

Location: Houston, TX

Posted Jul 22, 2025

The ideal candidate will have four years of related experience in commercial hospitality or a similar field, including at least three years of food service…

Electrician

Company: Queue Labor

Location: San Antonio, TX

Posted Jul 22, 2025

The ideal candidate will have *5+ years of verifiable experience* in commercial electrical work and possess a current *TDLR license*.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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