Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Jul 22, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Laborer

Company: Sundt Construction, Inc.

Location: Irving, TX

Posted Jul 22, 2025

May use telephone, computer system, email, or other electronic devices on a limited basis to communicate with internal and external customers or vendors.

Advanced AI Software Engineer Associate Director

Company: Accenture

Location: Houston, TX

Posted Jul 22, 2025

Communicate complex technical concepts and findings to both technical and non-technical stakeholders. Design, develop, and implement cutting-edge AI models and…

Industrial Electrician

Company: Locke Technical Services

Location: Houston, TX

Posted Jul 22, 2025

Utilize power tools and hand tools to perform installation and repair tasks effectively. Familiarity with power tools, hand tools, and electrical testing…

Customer Service Representative - Westwood Insurance Agency

Company: The Baldwin Group

Location: Plano, TX

Posted Jul 22, 2025

Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions.

Senior Quality Assurance Engineer

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Jul 22, 2025

Software Development Lifecycle (SDLC) – A process used by the software industry to design, develop and test high quality software.

HVAC Mechanical Technician Level 3

Company: CognITek Group

Location: Dallas, TX

Posted Jul 22, 2025

Must have a valid driver’s license, pass a background check, and drug screen. Review mechanical and technical manuals and project specifications to understand…

RN Oncology Infusion - PRN

Company: The Center for Cancer and Blood Disorders

Location: Plano, TX

Posted Jul 22, 2025

Must have telephone communication and etiquette skills. Must be certified to administer chemotherapy. Must be licensed with Texas State Board of Nurse Examiners…

BI/AI Data Engineer - Temporary Contract 4-6 months

Company: Houston-Galveston Area Council

Location: Houston, TX

Posted Jul 22, 2025

Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience). We are seeking an experienced Azure Data Engineering Consultant…

ADA Compliance Technical Business Analyst

Company: Ursus, Inc.

Location: San Antonio, TX

Posted Jul 22, 2025

Strong Understanding of Utility domain experience or similar field. Any one certification in Project Management methodologies. RATE RANGE: $37 - $41/hr.

Janitor/Maintenance

Company: CROSS

Location: San Antonio, TX

Posted Jul 22, 2025

Basic knowledge of cleaning supplies, hand tools, and safety procedures. *Curiosity* ask questions and be receptive to answers.

Chef de Partie at Fife and Farro

Company: Pullman Market

Location: San Antonio, TX

Posted Jul 22, 2025

Texas Food Handler and TABC certification. 50% discount at all our restaurants. Ensure the cleanliness and organization of your workspace.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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