Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Junior Business Analyst

Company: ALS

Location: Houston, TX

Posted Jul 21, 2025

Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and…

Customer Service Specialist

Company: Vish Consulting Services

Location: Austin, TX

Posted Jul 21, 2025

Greets and directs visitors, answers inquiries, answers and routes phone calls and coordinates deliveries. #customerservice #customersupport #calling #reception…

Staff Pharmacist - PRN - Days - Operations/Clinical Acute Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 21, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Master Electrician

Company: Air Specialist

Location: Pearland, TX

Posted Jul 21, 2025

Perform electrical installations, repairs, and maintenance with precision. Diagnose and troubleshoot electrical issues effectively.

Security Analyst

Company: Auctane

Location: Austin, TX

Posted Jul 21, 2025

Being part of the internal Infosec / cyber security incident process - investigate suspected attacks and help manage security incidents, including providing…

Team Lead - Customer Relations & Escalations Management (Bilingual)

Company: Just Energy

Location: Houston, TX

Posted Jul 21, 2025

The primary responsibility is to manage, train, develop, coach, monitor and empower team members to provide customers with a superior service and retention…

Staff Accountant

Company: Creative Financial Staffing

Location: Pasadena, TX

Posted Jul 21, 2025

Review approximately 300 invoices and verify all related sales tax exemption forms are accounted for. Experience supporting sales tax audits.

Digital Marketing Manager (Part Time/Hybrid)

Company: Business Network Consulting

Location: Dallas, TX

Posted Jul 21, 2025

Lead inbound marketing efforts including paid and organic search, social media, and technical SEO. Support sales by driving our B2B marketing strategy, sales…

Director - Investor Accounting (On-site)

Company: Newrez

Location: Coppell, TX

Posted Jul 21, 2025

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft…

Admissions RN - Hospice

Company: Enhabit Home Health & Hospice

Location: Pasadena, TX

Posted Jul 21, 2025

Must possess a valid state driver license. Must be licensed in the state where they currently practice. Must possess CPR certification for the healthcare…

Licensed Plumber

Company: Edelman Plumbing

Location: Coppell, TX

Posted Jul 21, 2025

Valid driver's license with a good driving record. You diagnose and repair plumbing issues, install plumbing systems and fixtures, and work with leak detection,…

Inkjet and insert Operator

Company: PC MAILING SERVICES, INC

Location: San Antonio, TX

Posted Jul 21, 2025

Strong mechanical aptitude and attention to detail. Perform routine machine checks and minor troubleshooting. Ability to stand for long periods of time.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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