Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Client Solutions Manager

Company: Beemac Logistics

Location: Houston, TX

Posted Jul 21, 2025

As a successful CSM, you will act as a business owner, entrepreneur and customer service specialist determined to build your own book of business by being the…

Webber - Carpenter - Heavy Civil

Company: Webber, LLC

Location: Houston, TX

Posted Jul 21, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Jr. Completions Data Analyst

Company: Corva

Location: Houston, TX

Posted Jul 21, 2025

Four-year college degree (petroleum engineering, geology, geoscience, any engineering preferred). Build customer dashboards and support customers building their…

Bilingual Retail Sales Associate

Company: 2020 Companies, Inc.

Location: Balch Springs, TX

Posted Jul 21, 2025

Sell products and services in a retail store, kiosk, and/or event environments. Ensure work station/kiosk is clean, well-organized, functional and presentable…

Facilities Project Manager

Company: Travis County

Location: Austin, TX

Posted Jul 21, 2025

Assigned as the project manager on facility design and construction projects based on technical background and as a technical expert.

Senior Welder (Park and Recreation - Non-Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Jul 21, 2025

Valid driver's license with good driving record. 4 Drives and operates a mobile welding unit to make necessary field repairs; communicates with various other…

EXECUTIVE CHEF 2- Southern Methodist University Greek House Chefs

Company: Greek House Chefs Inc

Location: Dallas, TX

Posted Jul 21, 2025

Coordinates all training activities for kitchen, and other production and service employees, including the identification and analysis of training needs and the…

Electrical Apprentice

Company: CS Erickson

Location: Dallas, TX

Posted Jul 21, 2025

Learn Electrical Codes and Regulations: Familiarize yourself with local, state, and national electrical codes and safety regulations to ensure compliance during…

JSC Construction Carpenter

Company: Amentum

Location: Houston, TX

Posted Jul 21, 2025

Must have, and maintain, a valid driver’s license (if not a Texas license, must obtain one within six months of date of hire).

Graphic Designer

Company: Cotton Holdings

Location: Houston, TX

Posted Jul 21, 2025

Bachelor’s degree in graphic design or equivalent education and experience. Have 3-5 years of graphic design experience in advertising agency or In-house…

Digital Marketing Strategist (Contractor - B2B Healthcare)

Company: Acuity Marketing

Location: Dallas-Fort Worth, TX

Posted Jul 21, 2025

This role is ideal for a consultant or contractor who can combine strategic thinking with an understanding of modern marketing tools and tracking systems.

Unarmed Security Guard

Company: Wolfram Security Force

Location: Dallas, TX

Posted Jul 21, 2025

As a Security Officer, you will play the vital role in ensuring the safety and security of our clients, employees, and visitors.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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