Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Privileged Access Management Technical Analyst

Company: AIG Employee Services, Inc.

Location: Houston, TX

Posted Jul 17, 2025

Ability to communicate technical concepts to a broad range of technical and non-technical staff. Bachelor's degree in a Cybersecurity, Information Technology,…

Sales Associate - 360 West Retail - DFW Airport Gate - D4

Company: 360 West Retail - DFW Airport

Location: Dallas, TX

Posted Jul 16, 2025

One photo ID (e.g., driver’s license, passport). *Customer Service Excellence:* Greet and assist guests in selecting and purchasing products while providing…

Sr. Accountant -58001

Company: Pasona N A, Inc.

Location: Houston, TX

Posted Jul 16, 2025

Handles accounts payables - by verifying invoices; by issuing checks; by entering data; by answering vendor inquiries regarding payments; by preparing accounts…

Senior SOC Analyst (L3)

Company: 3M

Location: Austin, TX

Posted Jul 16, 2025

Excellent communication skills, with the ability to convey complex technical issues to both technical and non-technical audiences.

Account Coordinator

Company: Labtopia Inc

Location: Pasadena, TX

Posted Jul 16, 2025

Place collection calls for overdue invoices when needed. Problem Solving: Identify and resolve problems promptly; analyze and develop solutions.

Intermediate SOC Analyst (L2)

Company: 3M

Location: Austin, TX

Posted Jul 16, 2025

Collaborate with detection engineering teams to develop, test, and tune detection rules and use cases. Proficiency in analyzing alerts from SIEM, EDR, and…

Staff Pharmacist- PRN

Company: Victory Medical

Location: Austin, TX

Posted Jul 17, 2025

Ability to communicate technical information to non-technical personnel. Must be sterile certified or willing to become sterile certified.

Advanced Software Engineer

Company: General Dynamics Mission Systems, Inc

Location: San Antonio, TX

Posted Jul 17, 2025

Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social…

Janitorial

Company: Unique Cleaning Service

Location: Houston, TX

Posted Jul 17, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and order in various facilities, ensuring a safe and pleasant environment for all…

Regional Project Manager - All Glass Entrances

Company: Trulite Glass & Aluminum Solutions

Location: Fort Worth, TX

Posted Jul 16, 2025

Attend sales calls with outside sales representatives as the technical expert to build relationships, educate customers, gain trust, and increase orders.

Registered Nurse Pre-Op/PACU

Company: Premier Center of Surgical Arts, LLC

Location: Plano, TX

Posted Jul 16, 2025

The ideal candidate will have experience in outpatient care and medical office settings. Collaborate with physicians and healthcare team members to ensure…

Sr. Staff Pharmacist- Full Time Evenings

Company: Houston Methodist Sugar Land Hospital

Location: Sugar Land, TX

Posted Jul 16, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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