Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Graphic Designer

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 16, 2025

4+ years of experience in a graphic design role, preferably in a fast-paced tech or engineering environment. Build and refine PowerPoint decks and presentation…

Supervisor, Custodial Services (260 Days)

Company: Dallas Independent School District

Location: Dallas, TX

Posted Jul 16, 2025

Maintain a valid Texas Driver's License and driving record that meets District standards. Assist in the development and design of training programs that develop…

HVAC / Sheet Metal Mechanic

Company: QLM

Location: Houston, TX

Posted Jul 16, 2025

Ability to safely use machinery and tools involved in sheet metal work. Select types of sheet metal according to building or design plans.

Digital Marketing Field Coordinator

Company: Proper Remodeling LLC

Location: Austin, TX

Posted Jul 16, 2025

Collect and upload content for our social media and website. Take before/after photos and gather content at job sites. Flexible schedule (mostly weekday work).

Environmental Services Representative

Company: Houston Methodist Cypress Hospital

Location: Cypress, TX

Posted Jul 16, 2025

This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients, guests, and staff in…

RN, Registered Nurse Float PIII - Nursing Float Pool

Company: Christus Health

Location: San Antonio, TX

Posted Jul 16, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. Knowledge of federal, state and local healthcare-related laws and…

Registered Nurse PACU - PRN

Company: Orthopaedic Surgery Centers of San Antonio

Location: San Antonio, TX

Posted Jul 16, 2025

Current Registered Nurse (RN) license in the state of practice. Strong assessment, critical thinking, and communication skills.

Labor Delivery Registered Nurse

Company: Clinical Management Consultants

Location: Pasadena, TX

Posted Jul 16, 2025

Registered Nurse RN license in the state of Texas or ability to obtain. Graduate of an accredited Nursing program. Prior working experience is a preferred!

Sr SRE / DevOps Engineer

Company: Technology Navigators

Location: Cedar Park, TX

Posted Jul 16, 2025

Implement and maintain observability tools such as Datadog, Dynatrace, or PagerDuty. Proven success operating in complex, fast-evolving environments with…

Sr. BizDev Manager, Amazon Pharmacy

Company: Amazon

Location: Austin, TX

Posted Jul 16, 2025

You will also bring the voice of the customer – our strategic accounts and clients – in working with a high functioning product and technical team to develop…

Storyteller - True Story (Brand Ambassador)

Company: Saga Spirits Group

Location: San Antonio, TX

Posted Jul 16, 2025

Gain features and permanent cocktail menu placements at high volume and/or influential accounts. Four years of bartending and/or hospitality experience.

Customer Support Representative (Hybrid)

Company: Homebase

Location: Houston, TX

Posted Jul 16, 2025

Manage and improve initial setup workflows and self-serve configuration tools for customers. You’ll focus on onboarding, consultative support, and solution-…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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