Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative

Company: Contractor In Charge

Location: Houston, TX

Posted Jul 16, 2025

Help the field team by taking detailed notes from customer calls and entering them into our system. Answer all incoming calls, as the initial point of contact.

Janitorial Maintenance

Company: Aggie Maintenance

Location: Austin, TX

Posted Jul 16, 2025

Maintain cleanliness in restrooms, break rooms, and common areas. The ideal candidate will be responsible for maintaining cleanliness and order in various…

Licensed Electrician

Company: Three Amigos Texas

Location: Houston, TX

Posted Jul 16, 2025

This position requires flexible scheduling, as we often receive emergency calls after-hours and on the weekends.

Pro Sales Associate - SE Austin

Company: Behr Paint Company

Location: Austin, TX

Posted Jul 16, 2025

When an outside rep sends a contractor to you for paint, you will roll out the red carpet by collaborating with them to get exactly the right products for their…

Unarmed Security Officer

Company: Good Guard Security Inc.

Location: Austin, TX

Posted Jul 16, 2025

 Valid security officer certification or license (if required by local regulation).  Monitor and patrol all areas of the facility, ensuring the safety of…

BDC / Business Development / Customer Service Rep - $18 to $20 Per Hour

Company: South Point Hyundai

Location: Austin, TX

Posted Jul 16, 2025

Applicants must have a valid driver’s license and a clean driving record.*. We are looking for professional, highly motivated, multi-tasking, detail oriented…

Mechanical Construction Team Leader

Company: Lyneer Staffing Solutions

Location: Austin, TX

Posted Jul 16, 2025

Professional Engineer (PE) license or PMP certification is a plus. 15+ years of overall experience in mechanical construction or engineering, including at least…

Culinary Development Chef

Company: Bakkavor

Location: San Antonio, TX

Posted Jul 16, 2025

Plans and organizes own workload to deliver concepts to an agreed quality and timescale. Here in the US we are playing an instrumental part in driving change in…

IT Design Specialist [2100]

Company: KW International, Inc.

Location: Plano, TX

Posted Jul 16, 2025

This role requires expertise in *graphic design, presentation development, and technical drafting*, utilizing tools such as *Adobe Photoshop, Microsoft…

Industrial Laborer with CDL

Company: HireVelocity

Location: San Antonio, TX

Posted Jul 16, 2025

Knowledge of confined space entry, cleaning sewer lines, and construction safety. Sick pay according to state laws. Exposure to chemicals and other hazards.

Team Lead, Market Operations

Company: Carvana

Location: Houston, TX

Posted Jul 16, 2025

Frequent driving requires excellent visual activity and manual dexterity. Must be able to stay in stationary potions for extended periods of time (when driving)…

Engineering Project Manager (NPI), Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jul 16, 2025

Step into a role where you will lead the full lifecycle of confidential, high-impact NPI projects within Apple Retail, guiding everything from shaping business…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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