Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Engineering Project Manager - Software Solutions

Company: Apple

Location: Austin, TX

Posted Jul 15, 2025

Monitor project progress, identify potential risks, and implement mitigation strategies. PMP or similar project management certification preferred.

Sous Chef

Company: Hilton Dallas Park Cities

Location: Dallas, TX

Posted Jul 15, 2025

With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open…

Customer Service Director

Company: Medtronic

Location: San Antonio, TX

Posted Jul 15, 2025

You will work with Operating Units to develop robust internal and external strategies and processes to meet or exceed operating unit and customer expectations…

Senior Staff AI Engineer

Company: Findhelp, A Public Benefit Corporation

Location: Austin, TX

Posted Jul 15, 2025

Master’s degree (or higher) in Computer Science, Machine Learning, Data Science, Statistics, Mathematics, or a related technical field.

Flex Security Officer

Company: Good Guard Security

Location: Austin, TX

Posted Jul 15, 2025

Valid security license/certification (if required by state). Adapt quickly to different environments, schedules, and security protocols.

Service - CML Janitor I FT

Company: Goodwill San Antonio

Location: San Antonio, TX

Posted Jul 15, 2025

For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your…

Sales and Marketing Representative

Company: Abundant Hospice

Location: San Antonio, TX

Posted Jul 15, 2025

Bachelor’s degree in Marketing, Business, Healthcare Administration, or a related field preferred. The Sales and Marketing Representative will play a crucial…

Retail Sales Representative

Company: IGT Global Solutions

Location: San Antonio, TX

Posted Jul 15, 2025

Must have a valid driver’s license. Bachelor’s degree, or equivalent, in business, marketing or related field a plus. This is a customer facing role.

Sous Chef

Company: Hilton Dallas/Park Cities

Location: Dallas, TX

Posted Jul 15, 2025

With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open…

Software Engineer II-

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Jul 15, 2025

Collaborates with leadership and analysts, across multiple teams, to design, modify, and explain program changes or to provide technical support.

Senior AWS Cloud Solutions Architect

Company: Semper Valens Solutions

Location: San Antonio, TX

Posted Jul 15, 2025

Analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional architectures, and other related…

Manual Machinist

Company: Becker Wright Consultants

Location: San Antonio, TX

Posted Jul 15, 2025

Read and interpret blueprints and technical drawings to determine machining requirements. Use tools and specialty measuring devices and equipment.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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