Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

MOTION GRAPHIC DESIGNER – VIDEO EDITOR

Company: One For Israel

Location: Grapevine, TX

Posted Jul 15, 2025

3–5 years of professional experience in motion graphics design for broadcast television, LED walls, and social media, demonstrating advanced animation skills…

Project Manager - K12 Construction (Houston)

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experience managing K-12 construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-effective…

Commercial HVAC service manager

Company: ITG

Location: Dallas-Fort Worth, TX

Posted Jul 15, 2025

Manage inventory of tools, equipment, and supplies necessary for field operations. Ability to drive a van or vehicle as needed for field service operations.

Project Manager - Aviation Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Solid background in pre-engineered metal building or tilt-wall construction, especially within aviation or large-scale infrastructure projects.

DevOps Engineer

Company: WeInfuse

Location: Austin, TX

Posted Jul 15, 2025

Our platform, built on a Ruby on Rails API with AngularJS and React front-end, helps our client’s practices manage appointments, track drug inventory, send…

Project Manager - Healthcare Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experience as a unit leader in healthcare construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and…

Project Manager - Distribution Center Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experienced project manager in industrial or commercial construction, ideally distribution centers. Communicate progress stakeholders, ensuring alignment.

Project Manager - Tilt Wall Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability,…

Superintendent - Aviation Construction Projects (Travel)

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

A leader in construction excellence, this trusted contractor specializes in commercial and aviation projects, with particular expertise in hangar construction.

JavaScript Developer

Company: EY

Location: Dallas, TX

Posted Jul 15, 2025

Design and develop custom Jira plugins using JavaScript and Atlassian SDK. The expected pay rate range for this contract assignment is $60 to $110 per hour.

Superintendent - Healthcare Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability,…

Superintendent - K12 Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Extensive experience in managing education construction projects. Oversee daily construction activities ensuring quality and safety.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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