Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Officer - Class A Downtown Office Building (FT/PT)

Company: GuardTexas

Location: Houston, TX

Posted Jul 10, 2025

Familiar with placing calls on hold and transferring calls. We are a certified security guard trainer and train our hires free of charge to help you obtain your…

Licensed Plumber Needed

Company: Ernie's Plumbing

Location: Plano, TX

Posted Jul 10, 2025

We are a service and repair company. Our benefits include a take home van, Health, Life, and AFLAC insurance. Retirement, Uniforms, Paid Holidays and Paid Sick…

CDL-A OTR Truck Driver - Lease Program

Company: Hirschbach Motor Lines

Location: Austin, TX

Posted Jul 10, 2025

Top lease drivers *net up to $138,000 per year (includes bonuses)*, running up to 3,000 miles/week. Teams have 1 truck payment: all expenses are split.

Customer Service Representative/Route Driver

Company: Austin Task Inc

Location: Austin, TX

Posted Jul 10, 2025

Maintains accurate driving records (i.e., mileage and gas receipts). 2+ years’ driving 26 foot box truck or similar vehicles. High School Diploma/GED preferred.

Unarmed Security Agent

Company: Austin Country Club

Location: Austin, TX

Posted Jul 10, 2025

As an Unarmed Security Agent, you'll be the first point of contact for members and guests-greeting visitors, verifying access, and patrolling the grounds.

Internal Controls Analyst

Company: Mac Haik Auto Group

Location: Houston, TX

Posted Jul 10, 2025

Preferred bachelor's degree in management information systems, analytics, or related field. Mac Haik Automotive Group is the largest independent automotive…

Janitor

Company: The North Warehouse

Location: Houston, TX

Posted Jul 10, 2025

Monitor supplies and report any maintenance or repair needs to management promptly. The ideal candidate will be responsible for maintaining cleanliness and…

Research Program Project Manager

Company: Houston Methodist Academic Institute

Location: Houston, TX

Posted Jul 10, 2025

Ensures own career discussions occur with appropriate management. At Houston Methodist, the Research Program Project Manager position is responsible for…

Security Officer - Full-Time, Rotating Shifts

Company: Texas Health Resources

Location: Plano, TX

Posted Jul 10, 2025

Associate's Degree Business Administration, Criminal Justice, Law Enforcement, Security or closely related field preferred. Uniforms and Duty Gear is provided.

Wealth Management Client Services Specialist

Company: Busey Bank

Location: Dallas, TX

Posted Jul 10, 2025

Busey respectfully requests no phone calls or emails. This role will interact with clients by fielding higher volumes of phone calls and email communications…

PRN Home Infusion / IVIG Nurse

Company: AIS Healthcare

Location: Houston, TX

Posted Jul 10, 2025

Possess a valid and current driver's license and auto insurance (Liability limits of at least $100,000/$300,000 or $300,000 CSL and no business exclusion clause…

Financial Data Analyst- Ft. Worth Texas

Company: Siemens

Location: Dallas, TX

Posted Jul 10, 2025

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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