Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Security Guard

Company: Texas Staff HQ

Location: Dallas, TX

Posted Jul 10, 2025

Requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.

Senior Machine Learning Engineer

Company: Capital One

Location: Plano, TX

Posted Jul 10, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Accountant I

Company: Opportunity Home San Antonio

Location: San Antonio, TX

Posted Jul 10, 2025

Texas Class “C” driver’s license at the time of placement and insurable by the organization’s fleet and liability insurance carrier.

Customer Service Coordinator - BMCAH

Company: South Texas Radiology Imaging Centers

Location: San Antonio, TX

Posted Jul 10, 2025

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of…

New Grad Registered Nurse

Company: Methodist Hospital Metropolitan

Location: San Antonio, TX

Posted Jul 10, 2025

As a Resident I Graduate Nurse you will be surrounded by a supportive community of nurse educators, experienced nurses, and fellow residents that promote…

Decision Science Analyst - Loss Prevention & Security Analytics

Company: H-E-B

Location: San Antonio, TX

Posted Jul 10, 2025

A related degree or comparable formal training, certification, or work experience. Ability to present / explain deliverables to non-technical stakeholders.

Accountant II

Company: Opportunity Home San Antonio

Location: San Antonio, TX

Posted Jul 10, 2025

Texas Class “C” driver’s license at the time of placement and insurable by the organization’s fleet and liability insurance carrier.

Machine Operator

Company: Leviat North America

Location: San Antonio, TX

Posted Jul 10, 2025

Machine operators may work with mechanical or computer-operated equipment. They must be technically inclined and able to properly utilize tools and machinery.

New Grad Registered Nurse

Company: Methodist Hospital Specialty and Transplant

Location: San Antonio, TX

Posted Jul 10, 2025

As a Resident I Graduate Nurse you will be surrounded by a supportive community of nurse educators, experienced nurses, and fellow residents that promote…

Cyber Threat Emulation & Analyst

Company: BRS

Location: San Antonio, TX

Posted Jul 10, 2025

Continuously develop and maintain safe and valid procedures to actively test Enterprise defensive measures. Work with incident response team to develop response…

Security Officer PRN

Company: St. David's Medical Center

Location: Austin, TX

Posted Jul 10, 2025

1 year of experience as a security/law enforcement position in a healthcare environment or a military medical field – preferred.

Advanced Clinical Pharmacist

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 10, 2025

Current TX state license to practice pharmacy, or licensure in TX within 90 days of hire is required. Knowledge of and compliance with state and federal…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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