Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative I

Company: Yardi Systems, Inc.

Location: Irving, TX

Posted Jul 10, 2025

Respond to inbound calls, emails, and chats from prospective and current residents, clients, and website users regarding apartment communities.

Customer Service Representative

Company: International Biomedical

Location: Austin, TX

Posted Jul 10, 2025

Direct customer calls to the appropriate personnel for clinical, technical, or sales support. Prepare accurate and timely quotations for field sales.

Cybersecurity Analyst (Product Security Engineer)

Company: Hitachi

Location: Houston, TX

Posted Jul 10, 2025

Bachelor’s degree in Computer Science, Cybersecurity, or a related field. Stay current with global cybersecurity trends, tools, and regulations.

Senior Machine Learning Engineer

Company: Capital One

Location: Plano, TX

Posted Jul 10, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Technical Illustrator/Graphic Designer

Company: Asphalt Pavement Exchange

Location: Buda, TX

Posted Jul 10, 2025

Licenses: Current and valid driver’s license. Experience: Minimum 3 years’ experience in technical illustration, graphics, and developing technical and…

Software Engineer - 23866

Company: Huntington Ingalls Industries Inc.

Location: San Antonio, TX

Posted Jul 10, 2025

At least 9 years of experience in Software Engineering, Modern Java Frameworks and Libraries (e.g. Spring, Guava) and a Bachelors in related field; 7 years…

Journeymen/Tradesmen Plumber

Company: A.D. Susman & Associates Inc.

Location: Spring, TX

Posted Jul 10, 2025

Must be 21 yrs. or older with valid driver's license. Strong experience with hand tools and power tools commonly used in construction. Pay: *$30 - $40 - *DOE*.

Welder

Company: Ameripipe Supply Inc

Location: Dallas, TX

Posted Jul 10, 2025

Lay out and fit up fabricated components with tight tolerances indicated in drawings/prints using appropriate tools. Keep a clean and organized work area.

Analyst - Infosys Consulting

Company: Infosys

Location: Austin, TX

Posted Jul 10, 2025

Ability to design and implement end-to-end solutions at scale. You will work with the top Fortune 500 Financial Institutions to envision new products, define…

Senior GL Accountant

Company: FINITE Business Solutions, LLC

Location: Austin, TX

Posted Jul 10, 2025

_*BS degree in Finance, Accounting or relevant field*_. Strong technical skills and a passion for troubleshooting errors. Proven experience as an *Accountant*.

Operations Day Assistant Manager

Company: Austin Task, Inc.

Location: Austin, TX

Posted Jul 10, 2025

Mitigates, and resolves unnecessary risks by anticipating/finding discrepancies and sending out the proper request for information to obtain the correct answers…

Pharmacist II (Inpatient)

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 10, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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