Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Austin, TX

Posted Jul 10, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Manager of Nursing Professional Development, Registered Nurse

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Jul 10, 2025

Knowledge of laws, regulations, standards, certification, and accreditation is important for nursing care in hospitals.

Apprentice Plumber-Service Technician

Company: Roto-Rooter Services Company

Location: Austin, TX

Posted Jul 10, 2025

A valid driver’s license. A mechanical aptitude is desirable, but prior plumbing experience is not necessary. A plumbing service call commences with diagnosing…

Project Manager - Tilt Wall Construction - Houston, TX

Company: Michael Page

Location: Houston, TX

Posted Jul 10, 2025

Conduct project meetings and site walks to assess progress and resolve field issues in real-time. This individual will coordinate closely with field teams,…

Principal Data Analyst

Company: Information Technology Senior Management Forum

Location: Plano, TX

Posted Jul 10, 2025

Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics,…

Java Springboot Cloud Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 10, 2025

Proficiency in software design principles, including object-oriented design, architectural patterns (e.g., SOA, microservices), and database design.

Senior Sous Chef

Company: Marriott International, Inc

Location: Dallas, TX

Posted Jul 10, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Provides information to supervisors, co-workers, and…

Retail Sales Associate

Company: Skechers USA Retail, LLC

Location: Austin, TX

Posted Jul 10, 2025

Efficiently process customer transactions, discounts, etc. at the point of sale. Product Specialists are enthusiastic and welcoming, they serve as Skechers…

Drain Service Technician

Company: Roto-Rooter Services Company

Location: Austin, TX

Posted Jul 10, 2025

A valid driver’s license. Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want…

Outdoor Porter (Full Time)

Company: The Facilities Group National

Location: Houston, TX

Posted Jul 10, 2025

We are looking for a reliable and hardworking Exterior Porter to maintain the cleanliness and organization of the outdoor spaces at our client’s facility.

Welder, Combination

Company: S&B Engineers and Constructors

Location: Deer Park, TX

Posted Jul 10, 2025

This will require exposure to outdoor weather conditions, loud noise, working near moving mechanical parts, electrical energy, construction equipment, vibration…

Lead Janitor (Evening Shift, Full Time)

Company: The Facilities Group National

Location: Houston, TX

Posted Jul 10, 2025

Able to follow directions and ask for clarification when appropriate. Respond to customer complaints, ensuring proper handling to achieve excellent customer…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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