Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

AI Capacity Engineer

Company: eBay

Location: San Antonio, TX

Posted Jul 10, 2025

Bachelor's degree in computer science, information systems, statistics or a related field and 2+ years of experience.

HVAC Journeyman Mechanic (un)

Company: Johnson Controls

Location: San Antonio, TX

Posted Jul 10, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. We provide factory certification through our Service…

Sr Technology Project Manager

Company: Southwest Airlines

Location: Dallas, TX

Posted Jul 10, 2025

Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery. Mentor and coach other Project Managers.

Carpenters & Helpers Needed for Decks, Outdoor Structures, and More

Company: Big Decks

Location: Austin, TX

Posted Jul 10, 2025

✅ Valid Texas Driver’s License (TX DL). ✅ Punctuality – show up on time and follow directions. ✅ Ability to use or learn our project management software.

Refrigeration Installation Services Welder/ Technician - Lead

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Jul 10, 2025

A valid Class E driver’s license, or ability to obtain one, is required. The employee may be exposed to environmental factors typical of welding and field…

Security Officer - Hospitality Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 10, 2025

A valid driver's license is required for positions that involve driving and must meet Allied Universal driver policy requirements.

Technical Project Manager - Reciprocating Compressors

Company: HOERBIGER

Location: Houston, TX

Posted Jul 10, 2025

Support the sales team in late-stage customer negotiations by providing technical insights and recommendations.

Namo Sushi Chef ($1200-1500 Per Week)

Company: Feels Like Home

Location: Dallas, TX

Posted Jul 10, 2025

Competitive Pay + Health, Dental and Vision Benefits Nestled in the West Village neighborhood of Dallas, Namo was essentially conceived as a “product…

HVAC Chiller Journeyman Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 10, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. We provide factory certification through our Service…

Sous Chef

Company: Sodexo

Location: Houston, TX

Posted Jul 10, 2025

We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.

Business Analyst

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Jul 10, 2025

Education: Bachelor’s degree in business, computer science, finance, or related field; Master’s in Business or Health Management preferred.

Cyber Threat Emulation & Analyst

Company: BRS

Location: San Antonio, TX

Posted Jul 10, 2025

Continuously develop and maintain safe and valid procedures to actively test Enterprise defensive measures. Work with incident response team to develop response…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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