Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Machine Operator - 1st Shift

Company: BSN Sports

Location: Grand Prairie, TX

Posted Jul 09, 2025

Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it.

Custodian (FA0713 - East Campus)

Company: CommuniCare Health Centers (Texas)

Location: San Antonio, TX

Posted Jul 09, 2025

Performs custodial duties to include cleaning and sanitizing facilities and fixtures as per checklist provided by department manager; replenishing supplies in…

Level 3 Security Guard - Fri, Sat, Sun

Company: Zeykota Security Services

Location: San Antonio, TX

Posted Jul 09, 2025

Valid Level 3 security license. The ideal candidate will be responsible for deterring criminal activity through a strong and approachable presence while…

Journeyman Plumber

Company: APS Building Services

Location: Austin, TX

Posted Jul 09, 2025

Backflow certification is a major plus. Assist licensed plumbing staff on jobs/projects. Safely and effectively uses tools and equipment.

Customer Service Representative

Company: Meet CSP Inc

Location: Dallas, TX

Posted Jul 09, 2025

Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media. High school diploma or equivalent required; associate or…

Field Marketing Representative / Neighborhood Canvasser

Company: Douglas Mechanical, Inc.

Location: Spring, TX

Posted Jul 09, 2025

Engage potential customers through telemarketing, providing information about our offerings and answering inquiries.

Accountant

Company: US Defense Health Agency

Location: San Antonio, TX

Posted Jul 09, 2025

(3) Completion of the requirements for a degree that included substantial course work in accounting or auditing, e.g., 15 semester hours, but that does not…

Sous Chef

Company: Flower Child

Location: Dallas, TX

Posted Jul 09, 2025

Create memorable dining experiences by exceeding guest expectations. 50% dining discount at all Fox Restaurant Concept locations.

Plumbing Foreman

Company: Kimbel Mechanical Systems

Location: Arlington, TX

Posted Jul 09, 2025

Read blueprints, take supervisor and/or contractor instruction, and complete quality control sheets. Excellent communication skills to be used when working with…

Journeyman Plumber

Company: APS Building Services

Location: Houston, TX

Posted Jul 09, 2025

Backflow certification is a major plus. Assist licensed plumbing staff on jobs/projects. Safely and effectively uses tools and equipment.

Bilingual Customer Service Representative- Highland Park Village

Company: TaxFree Shopping

Location: Highland Park, TX

Posted Jul 09, 2025

Basic computer knowledge (ipad, excel, word, typing, etc.). Interact with customers to provide information in response to inquiries regarding our process and…

Workforce Analyst

Company: Fisher Investments

Location: Plano, TX

Posted Jul 09, 2025

You will have the opportunity to develop, own, and support on data projects. As a Workforce Analyst, you would be a driving force in analyzing data, writing…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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