Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Customer Service Representative

Company: Tilson Homes

Location: Houston, TX

Posted Jul 09, 2025

Answer a high volume of homeowner calls and emails with patience and efficiency. Effectively communicate information to field and office personnel, providing…

Building Attendant I - Monday - Friday, 5pm- - 1:30am

Company: MD Anderson

Location: Houston, TX

Posted Jul 09, 2025

Must have proper coordination and motor skills in order to work with hand tools and electro-mechanical tools as job requires to perform assigned tasks.

Airbnb Cleaner

Company: Serenity Cleaning Services LLC

Location: Houston, TX

Posted Jul 09, 2025

Ensure all rooms are inspected according to standards. Notify management of any repairs or maintenance needed. Restock supplies in bathrooms and common areas.

Refrigeration Technician (Laredo, TX)

Company: System One

Location: Houston, TX

Posted Jul 09, 2025

Must have own tools- DVOM, refrigeration gauges, hand tools, power tools, etc. Must be certified or in the process of certification.

2nd Shift Welder II

Company: Maysteel Industries LLC

Location: Garland, TX

Posted Jul 09, 2025

Familiarize yourself with the tools, instrumentation and calibration equipment. Basic Math and Communication skills required Arcweld certification a plus.

Janitor Lead

Company: PRIDE Industries

Location: Dallas, TX

Posted Jul 09, 2025

Initiate supply/repair orders when inventory is low or replacements/repair are required. Ability to train employees in proper departmental practices and…

First-Class Machinist

Company: Tradesmen International, Inc.

Location: Dallas, TX

Posted Jul 09, 2025

Strong technical knowledge of mechanical, steam, and hydraulic systems. Read and interpret complex blueprints, schematics, and technical drawings.

2nd Shift Welder II

Company: Maysteel Industries LLC

Location: Garland, TX

Posted Jul 09, 2025

Familiarize yourself with the tools, instrumentation and calibration equipment. Basic Math and Communication skills required Arcweld certification a plus.

Benefits Analyst

Company: Sysco

Location: Houston, TX

Posted Jul 09, 2025

Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.

Licensed Plumber

Company: Roto-Rooter Services Company

Location: Houston, TX

Posted Jul 09, 2025

Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. A valid driver’s license.

Software Engineer

Company: Meta

Location: Austin, TX

Posted Jul 09, 2025

Demonstrate proficiency in data analysis, programming, and software engineering. Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering,…

Apprentice Plumber-Service Technician

Company: Roto-Rooter Services Company

Location: Houston, TX

Posted Jul 09, 2025

A valid driver’s license. A mechanical aptitude is desirable, but prior plumbing experience is not necessary. Make the necessary repairs for the customer.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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