Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

RN L&D PRN Nights

Company: Baylor Scott & White Health

Location: Irving, TX

Posted Jul 09, 2025

Completion of an accredited course or have at least 2 years of experience surpassing the minimal qualification required. 1 Night shifts per week - 7p-7a.

RN, Registered Nurse - ICU Neonatal - Seasonal PRN

Company: Christus Health

Location: San Antonio, TX

Posted Jul 09, 2025

Current STABLE (Post-resuscitation/Pre-transport Stabilization Care of Sick Infants) certification required from one of the following courses: Participant, Lead…

Marketing Assistant

Company: Spark Energy, L.P.

Location: Houston, TX

Posted Jul 09, 2025

Use templated creative materials (e.g., Canva or Adobe Express) to create or update social media posts, flyers, email campaigns, and basic graphic design needs.

General Manager (Multifamily)

Company: FirstService Residential

Location: Houston, TX

Posted Jul 09, 2025

Valid Texas drivers and automobile liability insurance license required. Ensures good safety practices of employees, residents, visitors, contractors, and…

Housekeeping Associates, Houston

Company: EQUINOX

Location: Houston, TX

Posted Jul 09, 2025

Ensure that the club and exercise equipment are clean and well maintained while providing all members, prospective members, and guests with excellent customer…

Senior Software Engineer-Data Solutions (San Antonio, Austin, and Dallas)

Company: H-E-B

Location: San Antonio, TX

Posted Jul 09, 2025

Advanced knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level…

HVAC Service Technician

Company: Blue Northern Air Conditioning

Location: San Antonio, TX

Posted Jul 09, 2025

Valid driver's license with a clean driving record is required (van driver). Field service experience in air conditioning or related field is preferred.

Executive Sous Chef

Company: The h.wood Group

Location: Dallas, TX

Posted Jul 09, 2025

Conduct interviews, onboarding, and training for incoming Chefs with Executive chef. They will control food and labor costs while maximizing guest satisfaction…

Python RPA Developer

Company: NTT DATA

Location: Irving, TX

Posted Jul 09, 2025

Collaborate with RPA architects, business analysts, and other team members to design and implement automation solutions.

Industrial Controls Electrician

Company: Anheuser-Busch

Location: Houston, TX

Posted Jul 09, 2025

3 year industrial electrical/programming experience or two-year technical degree preferred. Ability to troubleshoot problems, identify root causes (e.g. six…

RN, Registered Nurse - IMC MedSurgical A

Company: Christus Health

Location: San Antonio, TX

Posted Jul 09, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Customer Service Representative - Patient Registration

Company: R1 RCM, Inc.

Location: Austin, TX

Posted Jul 09, 2025

Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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