Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Senior Manager, Caremark Marketing Strategy

Company: CVS Health

Location: Austin, TX

Posted Jul 08, 2025

You will develop a deep understanding of the buying needs and challenges of business decision makers with a focus on creating a best-in-class buying experience…

Pem Operator/Stud Operator - Days Mon- Thurs 6 am to 4:30 pm

Company: Motor Controls Inc

Location: Dallas, TX

Posted Jul 08, 2025

The ideal candidate thrives in an agile environment and has a passion for building high-quality products using the latest manufacturing technologies.

Armed Security Officer - Houston TX

Company: HUB Enterprises

Location: Houston, TX

Posted Jul 08, 2025

Investigating and reporting hazards or suspicious circumstances. You must be 21 years old. A pre-employment drug screen and criminal background check are…

Project Manager - Aviation Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 08, 2025

Proven work experience with pre-engineered metal buildings or tilt-wall construction, particularly in aviation or large infrastructure projects.

Laborer/Roofer

Company: FW Walton Inc.

Location: Houston, TX

Posted Jul 08, 2025

Have general knowledge of basic hand and power tools. General knowledge of basic hand and power tools is required. Assist the crew foreperson on a daily basis.

Project Manager of Construction - Tilt Wall Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 08, 2025

Experience in managing tilt-wall construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-…

Superintendent - K12 Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 08, 2025

Demonstrated ability to manage complex project schedules, budgets, and resources to ensure on-time, within-budget project delivery.

Plumbing Foreman

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 08, 2025

Valid driver’s license with a clean driving record to drive company vehicle between job sites. Valid Journeyman Plumber License (state-specific; [Insert State…

Project Manager of Construction - K12 Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 08, 2025

Demonstrated ability to manage complex project schedules, budgets, and resources to ensure on-time, within-budget project delivery.

Environmental Services Technician PRN

Company: University Health

Location: San Antonio, TX

Posted Jul 08, 2025

Maintains good interpersonal and guest relation skills. Carries out general housekeeping activities essential to keeping University Health facilities clean and…

Drain Service Technician

Company: Roto-Rooter Services Company

Location: San Antonio, TX

Posted Jul 08, 2025

A valid driver’s license. Roto-Rooter provides an initial 12 weeks of paid sewer and drain service training, plus continuing training is available if you want…

Data Scientist Level 3

Company: IntelliGenesis

Location: San Antonio, TX

Posted Jul 08, 2025

Through analytic modeling, statistical analysis, programming, and/or other appropriate scientific method, develop and implement qualitative and quantitative…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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