Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

HVAC Technician

Company: CLEAResult Consulting Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

Applicants for driving positions must hold a valid driver's license, and individuals provided a conditional offer of employment must successfully pass a drug…

Program Manager

Company: Allogy

Location: San Antonio, TX

Posted Jul 08, 2025

Review, improve, and/or develop processes and methodologies to improve project performance and success rates. Establishes and maintains business, technical, and…

Floor Technician

Company: University Health

Location: San Antonio, TX

Posted Jul 08, 2025

Maintains good interpersonal and guest relation skills. Carries out general floor care activities essential to keeping facilities clean and orderly.

Decision Science Analyst Senior - Claims Service Analytics

Company: USAA

Location: San Antonio, TX

Posted Jul 08, 2025

Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and…

Electrician Journeyman

Company: Brown & Root

Location: Richardson, TX

Posted Jul 08, 2025

Valid Journeyperson Electrician license or equivalent certification. Troubleshoot electrical issues using voltmeters and other diagnostic tools.

Commercial HVAC Chiller Technician - SIGN ON BONUS

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jul 08, 2025

Valid Texas driver’s license with a clean record. Possess hands on skills and knowledge to complete required repairs and maintenance on a variety of chiller…

Customer Experience Representative

Company: N&S Wireless Services

Location: Austin, TX

Posted Jul 08, 2025

As the Customer Experience Representative, you will be the direct point of contact for customers, managing both relationship support and sales growth in the…

Experienced Commercial HVAC Technician

Company: Mueller & Wilson, Inc.

Location: San Antonio, TX

Posted Jul 08, 2025

Clear driving record and valid driver’s license. Physical Requirements: Performance of the required duties will require physical ability to climb permanent and…

Master Plumber

Company: Apex Plumbing solutions

Location: Austin, TX

Posted Jul 08, 2025

Valid commercial driving license is a plus but not mandatory. This role requires a strong understanding of plumbing systems, excellent problem-solving skills,…

Customer Service Representative

Company: Lotus Executives

Location: Dallas, TX

Posted Jul 08, 2025

Answer incoming calls and emails from customers in a courteous and professional manner. High school degree; associate or bachelor's degree preferred.

CDL-A Truck Driver - Blade Hauling

Company: Lone Star Transportation

Location: Round Rock, TX

Posted Jul 08, 2025

Lone Star is hiring experienced CDL A Flatbed drivers with OTR Blade Hauling experience. Must be 22 years of age. Earn additional 5% of Line Haul.

Carpenter

Company: Hensel Phelps

Location: Houston, TX

Posted Jul 08, 2025

Will also need to read and understand blueprints, load charts, and take/verify field measurements. The person in this position frequently communicates with…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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